At a Glance
- Tasks: Provide exceptional customer support to Finnish-speaking players in the iGaming sector.
- Company: Join a renowned iGaming company in beautiful Malta with a vibrant culture.
- Benefits: Relocation assistance, competitive salary, and opportunities for career growth.
- Other info: Dynamic work environment with a focus on teamwork and customer satisfaction.
- Why this job: Merge your Finnish skills with your passion for gaming while living in Malta!
- Qualifications: Fluency in Finnish and English; customer service experience preferred.
The predicted salary is between 25000 - 30000 £ per year.
Kickstart your career with Next Job Abroad as a Finnish Speaking Customer Support Agent in the dynamic iGaming sector in Malta! This is an exciting opportunity for those who wish to merge their Finnish language skills with their passion for customer service, all while enjoying the beautiful surroundings and culture of Malta. As an essential part of our support team, you will engage with Finnish-speaking players, ensuring they have an outstanding gaming experience. Your responsibilities will involve addressing customer queries, resolving issues, and providing valuable information regarding our games and services. If you are enthusiastic, communicative, and dedicated to helping others, this role is perfect for you. With our relocation assistance, moving to Malta will be a breeze!
Responsibilities:
- Provide top-notch customer support to Finnish-speaking clients via chat, email, and phone.
- Timely and effectively resolve customer inquiries and concerns.
- Guide customers through our gaming offerings and services to enhance their enjoyment.
- Work collaboratively with fellow team members to maintain high-quality service.
- Document customer interactions in our CRM system accurately.
- Collect feedback from customers and use it to suggest service improvements.
- Participate in training sessions to continually develop your product knowledge and customer service skills.
Requirements:
- Fluency in Finnish and a strong command of English; knowledge of additional languages is a plus.
- Prior experience in customer service or a similar role is preferred.
- Excellent communication and interpersonal skills, with a focus on customer satisfaction.
- Able to multitask and excel in a fast-paced work environment.
- Familiarity with CRM software and customer support systems is advantageous.
- Willingness to relocate to Malta and embrace a new culture.
- A keen interest in gaming and understanding of the iGaming industry is a significant asset.
Career growth opportunities in a renowned iGaming company.
Remote Finnish Speaking - Customer Support Agent iGaming in Malta - Relocation Incl. in Wrexham employer: Next Job Abroad
Join Next Job Abroad and embark on a rewarding career as a Finnish Speaking Customer Support Agent in the vibrant iGaming sector of Malta! We pride ourselves on fostering a supportive work culture that values communication, teamwork, and personal growth, offering comprehensive training and development opportunities. With our relocation assistance, you can seamlessly transition to life in Malta while enjoying the unique blend of professional fulfilment and cultural enrichment that comes with working in this dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Finnish Speaking - Customer Support Agent iGaming in Malta - Relocation Incl. in Wrexham
✨Tip Number 1
Get your game face on! When you’re preparing for an interview, research the company and the iGaming industry. Knowing their games and services inside out will show you’re genuinely interested and ready to engage with Finnish-speaking players.
✨Tip Number 2
Practice makes perfect! Role-play common customer scenarios with a friend or family member. This will help you feel more confident when addressing customer queries and resolving issues during the actual interview.
✨Tip Number 3
Show off your communication skills! During the interview, be clear and concise in your answers. Remember, you’ll be helping customers, so demonstrating your ability to communicate effectively is key to landing the job.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your enthusiasm for the role and keep you fresh in their minds!
We think you need these skills to ace Remote Finnish Speaking - Customer Support Agent iGaming in Malta - Relocation Incl. in Wrexham
Some tips for your application 🫡
Show Off Your Finnish Skills:Make sure to highlight your fluency in Finnish in your application. We want to see how you can use your language skills to connect with our customers and enhance their gaming experience!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect your passion for customer service and the iGaming industry. We love seeing candidates who are genuinely excited about the role.
Share Your Customer Service Experience:If you've got prior experience in customer service, shout about it! Tell us about your previous roles and how you’ve successfully resolved customer issues. This will show us that you’re ready to hit the ground running.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Next Job Abroad
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of the iGaming industry. Familiarise yourself with common customer queries and the games offered. This will not only show your enthusiasm but also help you answer questions more confidently.
✨Practice Your Finnish
Since you'll be dealing with Finnish-speaking clients, it’s crucial to practice your language skills. Try role-playing common customer interactions in Finnish to ensure you're comfortable and fluent during the interview. This will demonstrate your capability to communicate effectively.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences that highlight your customer service skills. Think about times when you resolved a difficult issue or went above and beyond for a customer. This will help you illustrate your dedication to customer satisfaction.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, and what success looks like in this role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
