At a Glance
- Tasks: Provide top-notch customer support to Finnish-speaking clients in the iGaming industry.
- Company: Join a renowned iGaming company in beautiful Malta with a vibrant lifestyle.
- Benefits: Relocation package, competitive salary, and opportunities for career growth.
- Other info: Embrace a new cultural experience and enjoy ongoing training opportunities.
- Why this job: Combine your language skills with a passion for gaming while living in a stunning location.
- Qualifications: Fluency in Finnish and English, with customer service experience preferred.
The predicted salary is between 25000 - 30000 £ per year.
Embark on an exciting career path with Next Job Abroad as a Finnish Speaking Customer Support Agent in the dynamic iGaming industry, located in breathtaking Malta! This is a fantastic opportunity to leverage your language proficiency and customer service talents while enjoying the vibrant lifestyle of a Mediterranean island. As an essential part of our support team, you will engage with Finnish-speaking customers, ensuring they receive exceptional assistance and a remarkable gaming experience. In this role, you will address inquiries, troubleshoot issues, and provide valuable information about our gaming services. If you are enthusiastic, communicative, and dedicated to delivering outstanding customer support, we would be thrilled to welcome you to our team. Plus, our relocation package makes the move to Malta smooth and enjoyable!
Responsibilities
- Deliver superior customer support via chat, email, and phone to Finnish-speaking clients.
- Quickly and effectively resolve customer questions and concerns.
- Guide customers through our gaming products and services to enhance their experience.
- Collaborate with team members to maintain high service quality standards.
- Record customer interactions accurately in our CRM system.
- Collect and relay customer feedback to contribute to service enhancements.
- Engage in ongoing training opportunities to improve product knowledge and service skills.
Requirements
- Fluency in Finnish and a strong command of English; knowledge of additional languages is a plus.
- Experience in customer service or a similar role is preferred.
- Excellent communication and interpersonal skills, with a focus on customer satisfaction.
- Able to multitask and excel in a fast-paced environment.
- Familiarity with CRM systems and customer support tools is advantageous.
- Willingness to relocate to Malta and embrace a new cultural experience.
- A genuine interest in gaming and familiarity with the iGaming industry is a significant asset.
- Career growth opportunities in a renowned iGaming company.
Remote Finnish Speaking - Customer Support Agent iGaming in Malta - Relocation Included in Surrey employer: Next Job Abroad
Next Job Abroad is an exceptional employer, offering a vibrant work culture in the heart of Malta's iGaming industry. With a strong focus on employee growth and development, we provide ongoing training opportunities and a supportive team environment that values communication and collaboration. Our comprehensive relocation package ensures a smooth transition to this stunning Mediterranean location, making it an ideal choice for those seeking a rewarding career while enjoying a unique cultural experience.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Finnish Speaking - Customer Support Agent iGaming in Malta - Relocation Included in Surrey
✨Tip Number 1
Network like a pro! Reach out to people in the iGaming industry, especially those already working in customer support roles. Use platforms like LinkedIn to connect and engage with them; you never know who might have a lead on a job or can give you insider tips!
✨Tip Number 2
Prepare for virtual interviews by practising common customer support scenarios. Think about how you'd handle tricky customer questions or complaints. This will help you feel more confident and show potential employers that you're ready to tackle challenges head-on.
✨Tip Number 3
Show off your language skills! Since this role requires Finnish fluency, make sure to highlight your language abilities during interviews. You could even prepare a short introduction in Finnish to impress your interviewers and demonstrate your passion for the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got all the latest job openings, and applying directly can sometimes give you an edge. Plus, it’s a great way to stay updated on any new opportunities that pop up in the iGaming world.
We think you need these skills to ace Remote Finnish Speaking - Customer Support Agent iGaming in Malta - Relocation Included in Surrey
Some tips for your application 🫡
Show Off Your Language Skills:Make sure to highlight your fluency in Finnish and English in your application. We want to see how your language skills can enhance our customer support experience!
Tailor Your Experience:When you’re writing about your previous roles, focus on your customer service experience. We love seeing how you've tackled challenges and provided exceptional support in the past.
Be Yourself:Let your personality shine through in your application! We’re looking for enthusiastic and communicative individuals, so don’t be afraid to show us who you are.
Apply Through Our Website:For a smooth application process, make sure to apply directly through our website. It’s the best way for us to receive your application and get you started on this exciting journey!
How to prepare for a job interview at Next Job Abroad
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of the iGaming industry. Familiarise yourself with common gaming terms and trends, as well as the company's products and services. This will show your enthusiasm and help you engage in meaningful conversations during the interview.
✨Show Off Your Language Skills
Since this role requires fluency in Finnish and English, be prepared to demonstrate your language skills. Practice answering common interview questions in both languages. This not only showcases your proficiency but also highlights your ability to communicate effectively with customers.
✨Customer-Centric Mindset
Think about your past customer service experiences and be ready to share specific examples. Highlight how you resolved issues or enhanced customer satisfaction. This will illustrate your dedication to providing exceptional support, which is crucial for this role.
✨Embrace the Relocation Opportunity
Express your excitement about relocating to Malta and embracing a new culture. Share any research you've done about the island and how you plan to adapt. This shows your commitment to the role and willingness to make the move, which can set you apart from other candidates.
