At a Glance
- Tasks: Provide exceptional customer support to Finnish-speaking players in the iGaming sector.
- Company: Join a renowned iGaming company in beautiful Malta with a vibrant culture.
- Benefits: Relocation assistance, competitive salary, and opportunities for career growth.
- Other info: Dynamic work environment with a focus on teamwork and continuous learning.
- Why this job: Merge your Finnish skills with your passion for gaming and customer service.
- Qualifications: Fluency in Finnish and English; customer service experience preferred.
The predicted salary is between 25000 - 30000 £ per year.
Kickstart your career with Next Job Abroad as a Finnish Speaking Customer Support Agent in the dynamic iGaming sector in Malta! This is an exciting opportunity for those who wish to merge their Finnish language skills with their passion for customer service, all while enjoying the beautiful surroundings and culture of Malta. As an essential part of our support team, you will engage with Finnish-speaking players, ensuring they have an outstanding gaming experience. Your responsibilities will involve addressing customer queries, resolving issues, and providing valuable information regarding our games and services. If you are enthusiastic, communicative, and dedicated to helping others, this role is perfect for you. With our relocation assistance, moving to Malta will be a breeze!
- Provide top-notch customer support to Finnish-speaking clients via chat, email, and phone.
- Timely and effectively resolve customer inquiries and concerns.
- Guide customers through our gaming offerings and services to enhance their enjoyment.
- Work collaboratively with fellow team members to maintain high-quality service.
- Document customer interactions in our CRM system accurately.
- Collect feedback from customers and use it to suggest service improvements.
- Participate in training sessions to continually develop your product knowledge and customer service skills.
Fluency in Finnish and a strong command of English; knowledge of additional languages is a plus. Prior experience in customer service or a similar role is preferred. Excellent communication and interpersonal skills, with a focus on customer satisfaction. Able to multitask and excel in a fast-paced work environment. Familiarity with CRM software and customer support systems is advantageous. Willingness to relocate to Malta and embrace a new culture. A keen interest in gaming and understanding of the iGaming industry is a significant asset. Career growth opportunities in a renowned iGaming company.
Remote Finnish Speaking - Customer Support Agent iGaming in Malta - Relocation Incl. in Surrey employer: Next Job Abroad
Join Next Job Abroad and embark on a rewarding career as a Finnish Speaking Customer Support Agent in the vibrant iGaming sector of Malta. We pride ourselves on fostering a supportive work culture that values employee growth, offering comprehensive training and development opportunities to enhance your skills. With our relocation assistance, you can seamlessly transition to Malta, where you'll enjoy a unique blend of professional fulfilment and the rich cultural experience this beautiful island has to offer.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Finnish Speaking - Customer Support Agent iGaming in Malta - Relocation Incl. in Surrey
✨Tip Number 1
Network like a pro! Reach out to people in the iGaming industry on LinkedIn or other platforms. Join relevant groups and engage in discussions to get your name out there and learn about potential job openings.
✨Tip Number 2
Prepare for interviews by researching common customer support scenarios in the iGaming sector. Think about how you would handle different situations and be ready to share your thoughts during the interview.
✨Tip Number 3
Show off your Finnish skills! If you get the chance, practice speaking Finnish with friends or through language exchange apps. Being fluent will give you an edge when communicating with customers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Remote Finnish Speaking - Customer Support Agent iGaming in Malta - Relocation Incl. in Surrey
Some tips for your application 🫡
Show Off Your Finnish Skills:Make sure to highlight your fluency in Finnish right from the start. We want to see how you can use your language skills to connect with our customers, so don’t hold back!
Tailor Your Application:Take a moment to customise your CV and cover letter for this role. Mention your passion for customer service and any relevant experience you have in the iGaming sector. We love seeing how you fit into our team!
Be Yourself:Let your personality shine through in your application. We’re looking for enthusiastic and communicative individuals, so don’t be afraid to show us who you are and why you’d be a great fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at Next Job Abroad
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of the iGaming industry. Familiarise yourself with common customer queries and the games offered. This will show your enthusiasm and help you answer questions confidently.
✨Show Off Your Language Skills
Since this role requires fluency in Finnish and English, be prepared to demonstrate your language skills during the interview. Practice answering potential questions in both languages to showcase your communication abilities.
✨Customer-Centric Mindset
Highlight your passion for customer service. Think of examples from your past experiences where you went above and beyond to help a customer. This will illustrate your dedication to providing top-notch support.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
