At a Glance
- Tasks: Provide exceptional customer support to Finnish-speaking players in the iGaming sector.
- Company: Join a renowned iGaming company with a vibrant culture in beautiful Malta.
- Benefits: Relocation assistance, competitive salary, and opportunities for career growth.
- Other info: Embrace a new culture and enjoy a dynamic work environment.
- Why this job: Merge your Finnish skills with your passion for gaming while living in Malta!
- Qualifications: Fluency in Finnish and English; customer service experience preferred.
The predicted salary is between 25000 - 30000 £ per year.
Kickstart your career with Next Job Abroad as a Finnish Speaking Customer Support Agent in the dynamic iGaming sector in Malta! This is an exciting opportunity for those who wish to merge their Finnish language skills with their passion for customer service, all while enjoying the beautiful surroundings and culture of Malta. As an essential part of our support team, you will engage with Finnish-speaking players, ensuring they have an outstanding gaming experience.
Your responsibilities will involve:
- Providing top-notch customer support to Finnish-speaking clients via chat, email, and phone.
- Timely and effectively resolving customer inquiries and concerns.
- Guiding customers through our gaming offerings and services to enhance their enjoyment.
- Working collaboratively with fellow team members to maintain high-quality service.
- Documenting customer interactions in our CRM system accurately.
- Collecting feedback from customers and using it to suggest service improvements.
- Participating in training sessions to continually develop your product knowledge and customer service skills.
Requirements:
- Fluency in Finnish and a strong command of English; knowledge of additional languages is a plus.
- Prior experience in customer service or a similar role is preferred.
- Excellent communication and interpersonal skills, with a focus on customer satisfaction.
- Able to multitask and excel in a fast-paced work environment.
- Familiarity with CRM software and customer support systems is advantageous.
- Willingness to relocate to Malta and embrace a new culture.
- A keen interest in gaming and understanding of the iGaming industry is a significant asset.
Career growth opportunities in a renowned iGaming company.
Remote Finnish Speaking - Customer Support Agent iGaming in Malta - Relocation Incl. in Newtownabbey employer: Next Job Abroad
Join Next Job Abroad and embark on a rewarding career as a Finnish Speaking Customer Support Agent in the vibrant iGaming sector of Malta! We pride ourselves on fostering a supportive work culture that values employee growth, offering comprehensive training and development opportunities. With our relocation assistance, you can seamlessly transition to life in Malta while enjoying the unique blend of professional fulfilment and cultural enrichment that comes with working in this dynamic industry.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Finnish Speaking - Customer Support Agent iGaming in Malta - Relocation Incl. in Newtownabbey
✨Tip Number 1
Network like a pro! Reach out to people in the iGaming industry on LinkedIn or other platforms. Join relevant groups and engage in discussions to get your name out there and learn about potential job openings.
✨Tip Number 2
Prepare for those interviews! Research common customer support scenarios in the iGaming sector and practice your responses. We want you to shine when it comes to showcasing your problem-solving skills and passion for customer service.
✨Tip Number 3
Show off your Finnish skills! If you get the chance, demonstrate your language proficiency during interviews or networking events. Being fluent in Finnish is a huge asset, so let’s make sure they know you’re the perfect fit!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team in Malta. Don’t miss out on this amazing opportunity!
We think you need these skills to ace Remote Finnish Speaking - Customer Support Agent iGaming in Malta - Relocation Incl. in Newtownabbey
Some tips for your application 🫡
Show Off Your Finnish Skills:Make sure to highlight your fluency in Finnish in your application. We want to see how you can use your language skills to connect with our Finnish-speaking players and enhance their gaming experience!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect your passion for customer service and the iGaming industry. We love seeing candidates who are genuinely excited about the role.
Share Your Customer Service Experience:If you've got prior experience in customer service, make it shine! Tell us about your previous roles and how you’ve successfully resolved customer queries. We’re looking for those standout moments that show your dedication to helping others.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Next Job Abroad
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of the iGaming industry. Familiarise yourself with common customer queries and the games offered. This will show your enthusiasm and help you answer questions confidently.
✨Practice Your Finnish
Since you'll be communicating with Finnish-speaking clients, practice speaking Finnish before the interview. You could even role-play common customer service scenarios with a friend to get comfortable with the language in a professional context.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about specific situations where you resolved issues or went above and beyond for a customer. This will demonstrate your dedication to customer satisfaction.
✨Ask Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like. This shows your interest in the role and helps you determine if it’s the right fit for you.
