At a Glance
- Tasks: Provide exceptional customer support to Finnish-speaking players in the iGaming sector.
- Company: Join a renowned iGaming company with a vibrant culture in Malta.
- Benefits: Relocation assistance, competitive salary, and opportunities for career growth.
- Other info: Dynamic work environment with a focus on teamwork and continuous learning.
- Why this job: Merge your Finnish skills with your passion for gaming while living in beautiful Malta.
- Qualifications: Fluency in Finnish and English; customer service experience preferred.
The predicted salary is between 25000 - 30000 £ per year.
Kickstart your career with Next Job Abroad as a Finnish Speaking Customer Support Agent in the dynamic iGaming sector in Malta! This is an exciting opportunity for those who wish to merge their Finnish language skills with their passion for customer service, all while enjoying the beautiful surroundings and culture of Malta. As an essential part of our support team, you will engage with Finnish-speaking players, ensuring they have an outstanding gaming experience. Your responsibilities will involve addressing customer queries, resolving issues, and providing valuable information regarding our games and services. If you are enthusiastic, communicative, and dedicated to helping others, this role is perfect for you. With our relocation assistance, moving to Malta will be a breeze!
- Provide top-notch customer support to Finnish-speaking clients via chat, email, and phone.
- Timely and effectively resolve customer inquiries and concerns.
- Guide customers through our gaming offerings and services to enhance their enjoyment.
- Work collaboratively with fellow team members to maintain high-quality service.
- Document customer interactions in our CRM system accurately.
- Collect feedback from customers and use it to suggest service improvements.
- Participate in training sessions to continually develop your product knowledge and customer service skills.
Fluency in Finnish and a strong command of English; knowledge of additional languages is a plus. Prior experience in customer service or a similar role is preferred. Excellent communication and interpersonal skills, with a focus on customer satisfaction. Able to multitask and excel in a fast-paced work environment. Familiarity with CRM software and customer support systems is advantageous. Willingness to relocate to Malta and embrace a new culture. A keen interest in gaming and understanding of the iGaming industry is a significant asset. Career growth opportunities in a renowned iGaming company.
Remote Finnish Speaking - Customer Support Agent iGaming in Malta - Relocation Incl. in Newport employer: Next Job Abroad
Next Job Abroad offers a vibrant work culture in the sunny locale of Malta, where employees are encouraged to thrive both personally and professionally. With a focus on employee growth, we provide comprehensive training and development opportunities, ensuring that our team members excel in their roles while enjoying the benefits of a supportive and dynamic environment. Join us for a rewarding career in bank customer service, where your sales experience will be valued and recognised.
