At a Glance
- Tasks: Provide exceptional customer support to Finnish-speaking players in the iGaming sector.
- Company: Join a renowned iGaming company in beautiful Malta with relocation assistance.
- Benefits: Enjoy competitive pay, career growth, and the chance to live in Malta!
- Other info: Embrace a vibrant culture while working in a dynamic, fast-paced environment.
- Why this job: Merge your Finnish skills with your passion for gaming and customer service.
- Qualifications: Fluency in Finnish and English; customer service experience preferred.
The predicted salary is between 25000 - 30000 £ per year.
Kickstart your career with Next Job Abroad as a Finnish Speaking Customer Support Agent in the dynamic iGaming sector in Malta! This is an exciting opportunity for those who wish to merge their Finnish language skills with their passion for customer service, all while enjoying the beautiful surroundings and culture of Malta. As an essential part of our support team, you will engage with Finnish-speaking players, ensuring they have an outstanding gaming experience.
Your responsibilities will involve:
- Providing top-notch customer support to Finnish-speaking clients via chat, email, and phone.
- Timely and effectively resolving customer inquiries and concerns.
- Guiding customers through our gaming offerings and services to enhance their enjoyment.
- Working collaboratively with fellow team members to maintain high-quality service.
- Documenting customer interactions in our CRM system accurately.
- Collecting feedback from customers and using it to suggest service improvements.
- Participating in training sessions to continually develop your product knowledge and customer service skills.
Requirements:
- Fluency in Finnish and a strong command of English; knowledge of additional languages is a plus.
- Prior experience in customer service or a similar role is preferred.
- Excellent communication and interpersonal skills, with a focus on customer satisfaction.
- Able to multitask and excel in a fast-paced work environment.
- Familiarity with CRM software and customer support systems is advantageous.
- Willingness to relocate to Malta and embrace a new culture.
- A keen interest in gaming and understanding of the iGaming industry is a significant asset.
Career growth opportunities in a renowned iGaming company.
Remote Finnish Speaking - Customer Support Agent iGaming in Malta - Relocation Incl. in Middlesbrough employer: Next Job Abroad
Join Next Job Abroad and embark on a rewarding career as a Finnish Speaking Customer Support Agent in the vibrant iGaming sector of Malta. We pride ourselves on fostering a supportive work culture that values employee growth, offering comprehensive training and development opportunities to enhance your skills. With our relocation assistance, you can seamlessly transition to Malta, where you'll enjoy not only a fulfilling role but also the rich culture and stunning surroundings of this beautiful island.
