At a Glance
- Tasks: Provide exceptional customer support to Finnish-speaking players in the iGaming sector.
- Company: Join a renowned iGaming company with a vibrant and diverse culture.
- Benefits: Competitive salary, health care benefits, relocation assistance, and performance bonuses.
- Other info: Enjoy a dynamic work environment with excellent career growth opportunities.
- Why this job: Kickstart your career in a beautiful Mediterranean location while helping others enjoy gaming.
- Qualifications: Fluency in Finnish and English, with customer service experience preferred.
The predicted salary is between 26000 - 26000 £ per year.
Kickstart your career with Next Job Abroad as a Finnish Speaking Customer Support Agent in the dynamic iGaming sector in Malta! This is an exciting opportunity for those who wish to merge their Finnish language skills with their passion for customer service, all while enjoying the beautiful surroundings and culture of Malta. As an essential part of our support team, you will engage with Finnish-speaking players, ensuring they have an outstanding gaming experience.
Your responsibilities will involve addressing customer queries, resolving issues, and providing valuable information regarding our games and services. If you are enthusiastic, communicative, and dedicated to helping others, this role is perfect for you. With our relocation assistance, moving to Malta will be a breeze!
Responsibilities:- Provide top-notch customer support to Finnish-speaking clients via chat, email, and phone.
- Timely and effectively resolve customer inquiries and concerns.
- Guide customers through our gaming offerings and services to enhance their enjoyment.
- Work collaboratively with fellow team members to maintain high-quality service.
- Document customer interactions in our CRM system accurately.
- Collect feedback from customers and use it to suggest service improvements.
- Participate in training sessions to continually develop your product knowledge and customer service skills.
- Fluency in Finnish and a strong command of English; knowledge of additional languages is a plus.
- Prior experience in customer service or a similar role is preferred.
- Excellent communication and interpersonal skills, with a focus on customer satisfaction.
- Able to multitask and excel in a fast-paced work environment.
- Familiarity with CRM software and customer support systems is advantageous.
- Willingness to relocate to Malta and embrace a new culture.
- A keen interest in gaming and understanding of the iGaming industry is a significant asset.
Career growth opportunities in a renowned iGaming company. International & diverse work environment. Competitive performance bonuses. Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes. Yearly salary €26,000 excluding bonuses. Health care benefits and numerous other discounts. Fully paid training by certified instructors. State of the art premises, providing a great working environment with relaxing break areas. Special events as well as community & social responsibility initiatives. Work for a Great Place to Work-Certified Company. Relocation package (reviewed case by case).
This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!
Remote Finnish Speaking - Customer Support Agent iGaming in Malta - Relocation Incl. in Manchester employer: Next Job Abroad
Join Next Job Abroad as a Finnish Speaking Customer Support Agent and immerse yourself in the vibrant iGaming industry in Malta! We pride ourselves on fostering a supportive and diverse work culture, offering competitive performance bonuses, comprehensive health care benefits, and fully paid training to ensure your success. With opportunities for career growth and a relocation package to help you settle into the stunning Mediterranean lifestyle, this role is not just a job but a pathway to a fulfilling career in a beautiful location.
