Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide exceptional support to Italian-speaking clients via phone, email, and chat.
- Company: Join Next Job Abroad, a global leader in customer service, based in stunning Greece.
- Benefits: Enjoy fully paid relocation, competitive salary, and professional growth opportunities.
- Why this job: Experience a vibrant culture while making genuine connections with customers in a beautiful Mediterranean setting.
- Qualifications: Fluency in Italian and English; previous customer service experience is a plus.
- Other info: Free Greek language courses and a referral program for bonuses!
Overview
Italian Customer Client Support Specialist in Greece with fully paid relocation. This role focuses on assisting Italian-speaking clients and delivering excellent customer experiences in a vibrant Greece location.
Responsibilities
- Provide exceptional customer support to Italian-speaking clients via phone, email, and chat
- Address customer inquiries, concerns, and feedback in a timely and professional manner
- Assist clients in navigating services and products, ensuring an outstanding user experience
- Collaborate with other departments to resolve complex issues and improve service delivery
- Maintain accurate records of customer interactions in the CRM system
- Identify and escalate potential issues or trends to management for resolution
- Contribute to team projects and initiatives aimed at improving customer satisfaction
Requirements
- Fluency in Italian and working proficiency in English; additional languages are a plus
- Previous experience in customer service or support roles is desirable
- Excellent communication and interpersonal skills with a customer-first mindset
- Strong problem-solving abilities and a positive attitude towards challenges
- Ability to work independently as well as part of a diverse team
- Familiarity with CRM systems and customer support software is an advantage
- Willingness to relocate to Greece and embrace a new culture
Benefits
- Fully paid relocation package, including flights, transfers, and a comfortable hotel stay
- Professional growth and development opportunities
- Career growth opportunities in a renowned global company
- International and diverse work environment
- Competitive performance bonuses
- Monthly salary range from €1200 to €1500
- 14 monthly salaries per year
- Health care benefits and additional discounts
- Fully paid training by certified instructors
- State-of-the-art premises with relaxing break areas
- Special events and community and social responsibility initiatives
- Referral program: Bring your friends and receive bonuses
- Free Greek language courses
- Work for a Great Place to Work-Certified Company
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Customer Service
- Industries: IT Services and IT Consulting
London, England, United Kingdom listings and other roles referenced in the original description are not part of this job posting.
#J-18808-Ljbffr
Italian Customer Client Support in Sunny Greece - Fully Paid Relocation employer: Next Job Abroad
Contact Detail:
Next Job Abroad Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Italian Customer Client Support in Sunny Greece - Fully Paid Relocation
✨Tip Number 1
Familiarise yourself with the company and its products. Understanding what Next Job Abroad offers will help you connect better with potential customers and demonstrate your enthusiasm during interviews.
✨Tip Number 2
Brush up on your Italian language skills, especially in a customer service context. Practising common phrases and responses can give you an edge when interacting with clients.
✨Tip Number 3
Network with current or former employees of Next Job Abroad. They can provide valuable insights into the company culture and expectations, which can be beneficial during your interview.
✨Tip Number 4
Prepare for situational questions that assess your problem-solving abilities. Think of examples from your past experiences where you successfully resolved customer issues to showcase your skills.
We think you need these skills to ace Italian Customer Client Support in Sunny Greece - Fully Paid Relocation
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, especially any roles where you supported Italian-speaking clients. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer support and your eagerness to relocate to Greece. Mention specific skills that align with the job requirements, such as problem-solving abilities and communication skills.
Showcase Language Proficiency: Clearly indicate your fluency in Italian and working proficiency in English on your application. If you speak additional languages, be sure to mention them as they can enhance your candidacy.
Highlight Cultural Adaptability: In your application, express your willingness to embrace a new culture and lifestyle in Greece. Share any previous experiences that demonstrate your adaptability and openness to new environments.
How to prepare for a job interview at Next Job Abroad
✨Showcase Your Language Skills
Since the role requires fluency in Italian and working proficiency in English, be prepared to demonstrate your language skills during the interview. You might be asked to conduct part of the conversation in Italian, so practice common customer service scenarios beforehand.
✨Emphasise Customer-Centric Experience
Highlight any previous experience in customer service roles, focusing on how you created positive experiences for clients. Share specific examples of how you resolved issues or went above and beyond to assist customers, as this aligns with the company's values.
✨Research the Company Culture
Familiarise yourself with the company’s mission and values, especially their focus on creating genuine connections with customers. This will help you tailor your responses to show that you are a good fit for their vibrant work environment.
✨Prepare for Relocation Questions
Since the position involves relocating to Greece, be ready to discuss your willingness to embrace a new culture and lifestyle. Share your excitement about the move and any research you've done about living and working in Greece.
