At a Glance
- Tasks: Provide top-notch customer support to Finnish-speaking clients in the iGaming industry.
- Company: Join a renowned iGaming company in beautiful Malta with a vibrant lifestyle.
- Benefits: Relocation package, competitive salary, and opportunities for career growth.
- Other info: Embrace a new cultural experience and enjoy ongoing training opportunities.
- Why this job: Combine your language skills with your passion for gaming while living in a stunning location.
- Qualifications: Fluency in Finnish and English, with customer service experience preferred.
The predicted salary is between 25000 - 30000 £ per year.
Embark on an exciting career path with Next Job Abroad as a Finnish Speaking Customer Support Agent in the dynamic iGaming industry, located in breathtaking Malta! This is a fantastic opportunity to leverage your language proficiency and customer service talents while enjoying the vibrant lifestyle of a Mediterranean island. As an essential part of our support team, you will engage with Finnish-speaking customers, ensuring they receive exceptional assistance and a remarkable gaming experience. In this role, you will address inquiries, troubleshoot issues, and provide valuable information about our gaming services. If you are enthusiastic, communicative, and dedicated to delivering outstanding customer support, we would be thrilled to welcome you to our team. Plus, our relocation package makes the move to Malta smooth and enjoyable!
Responsibilities:
- Deliver superior customer support via chat, email, and phone to Finnish-speaking clients.
- Quickly and effectively resolve customer questions and concerns.
- Guide customers through our gaming products and services to enhance their experience.
- Collaborate with team members to maintain high service quality standards.
- Record customer interactions accurately in our CRM system.
- Collect and relay customer feedback to contribute to service enhancements.
- Engage in ongoing training opportunities to improve product knowledge and service skills.
Requirements:
- Fluency in Finnish and a strong command of English; knowledge of additional languages is a plus.
- Experience in customer service or a similar role is preferred.
- Excellent communication and interpersonal skills, with a focus on customer satisfaction.
- Able to multitask and excel in a fast-paced environment.
- Familiarity with CRM systems and customer support tools is advantageous.
- Willingness to relocate to Malta and embrace a new cultural experience.
- A genuine interest in gaming and familiarity with the iGaming industry is a significant asset.
Career growth opportunities in a renowned iGaming company.
Remote Finnish Speaking - Customer Support Agent iGaming in Malta - Relocation Included in Derby employer: Next Job Abroad
Next Job Abroad is an exceptional employer, offering a vibrant work culture in the heart of Malta's iGaming industry. With a strong focus on employee growth and development, we provide ongoing training opportunities and a supportive team environment that values communication and collaboration. Our comprehensive relocation package ensures a smooth transition to this beautiful Mediterranean location, making it an ideal place for Finnish-speaking customer support agents to thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Finnish Speaking - Customer Support Agent iGaming in Malta - Relocation Included in Derby
✨Tip Number 1
Network like a pro! Reach out to people in the iGaming industry, especially those already working at Next Job Abroad. A friendly chat can open doors and give you insider info on what they're looking for.
✨Tip Number 2
Prepare for the interview by brushing up on your gaming knowledge. Familiarise yourself with popular games and trends in the iGaming world. This shows your passion and helps you connect with the team during the interview.
✨Tip Number 3
Practice your Finnish! Since you'll be assisting Finnish-speaking customers, make sure your language skills are sharp. Role-play common customer scenarios with a friend to build confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Remote Finnish Speaking - Customer Support Agent iGaming in Malta - Relocation Included in Derby
Some tips for your application 🫡
Show Off Your Language Skills:Since we're looking for Finnish speakers, make sure to highlight your language proficiency right at the start. Use clear and confident language to demonstrate your communication skills, as this is key in customer support.
Tailor Your Experience:When detailing your previous roles, focus on experiences that relate to customer service or the iGaming industry. We want to see how your background makes you a perfect fit for this role, so don’t hold back!
Be Personable:Let your personality shine through in your application! We’re all about enthusiasm and a positive attitude, so don’t be afraid to show us why you’re passionate about customer support and gaming.
Apply Through Our Website:To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to review your details and get back to you about this exciting opportunity in Malta!
How to prepare for a job interview at Next Job Abroad
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of the iGaming industry. Familiarise yourself with common gaming terms and trends. This will not only show your enthusiasm but also help you engage in meaningful conversations during the interview.
✨Show Off Your Language Skills
Since this role requires fluency in Finnish and English, be prepared to demonstrate your language abilities. Practice answering potential questions in both languages, and don’t hesitate to switch between them if needed. This will highlight your communication skills and adaptability.
✨Customer-Centric Mindset
Think of examples from your past experiences where you provided exceptional customer service. Be ready to discuss how you handled difficult situations or resolved customer issues. This will showcase your problem-solving skills and dedication to customer satisfaction.
✨Embrace the Relocation Opportunity
Express your excitement about relocating to Malta and embracing a new culture. Share any research you've done about the island and how you plan to adapt. This will demonstrate your commitment to the role and your willingness to embrace new challenges.
