Danish Speaking - Bank Customer Service in Malta - Sales Exp. Required

Overview

Base pay range and opportunity: Next Job Abroad offers a Danish Speaking Bank Customer Service Representative role in Malta. The position focuses on assisting customers with banking inquiries while promoting financial products, in a dynamic and supportive environment.

Responsibilities

• Manage customer inquiries regarding banking services and products in Danish and English
• Utilize sales expertise to assess customer needs and recommend fitting financial solutions
• Assist clients with account openings, transactions, and general banking inquiries
• Collaborate with the sales team to achieve and exceed company sales objectives
• Handle customer complaints and provide timely solutions to ensure satisfaction
• Accurately document all customer interactions and transactions in the database
• Stay updated on banking products, services, and regulatory requirements

Requirements

• Fluent in Danish and proficient in English; additional language skills are a plus
• Previous experience in customer service, preferably in a banking or sales context, is mandatory
• A proven track record in sales and a strong ability to meet targets
• Excellent communication skills, both verbal and written
• Ability to work in a fast-paced environment and manage multiple tasks efficiently
• Familiarity with banking software and customer relationship management systems is advantageous
• Open to relocating to Malta and embracing a new cultural experience

Benefits

• Career growth opportunities in a renowned global bank
• International and diverse work environment
• Competitive performance bonuses
• Relocation package (reviewed case by case)
• Fully paid training by certified instructors
• Health care benefits and various discounts
• State-of-the-art premises with relaxing break areas
• Great place to work certification
• Salary: yearly €25,000 excluding bonuses

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