Danish Speaking - Bank Customer Service in Malta - Sales Exp. Required

Overview

Danish Speaking Bank Customer Service Representative in Malta. Join our vibrant team where your sales expertise meets exceptional customer service. You’ll be the key point of contact for clients, helping them navigate banking inquiries while showcasing our financial products. Imagine working in a lively atmosphere while soaking up the rich culture of Malta.

Responsibilities

• Be the friendly voice that answers customer inquiries about banking services and products in Danish and English
• Utilize your sales experience to identify customer needs and recommend personalized financial solutions
• Guide clients through account openings, transactions, and general banking logistics
• Collaborate with the sales team to achieve and exceed targets
• Handle customer concerns with empathy and ensure timely solutions, maintaining high satisfaction
• Accurately document customer interactions in the database and uphold high service standards
• Stay informed about products and industry regulations to be the best resource for clients

Requirements

• Fluency in Danish and proficiency in English; additional languages are a bonus
• Previous experience in customer service, particularly in sales or banking
• A strong sales track record demonstrating ability to meet targets
• Outstanding communication skills that engage and inspire
• Ability to thrive in a buzzing environment while handling multiple tasks
• Familiarity with banking systems and CRM software is a plus
• Willingness to relocate to Malta

Benefits

• Career growth opportunities in a renowned global bank
• International and diverse work environment
• Competitive performance bonuses
• Lower cost of living in Malta with rich history and culture
• Yearly salary €25,000 excluding bonuses
• Health care benefits and other discounts
• Fully paid training by certified instructors
• State-of-the-art premises with relaxed break areas
• Special events and community/social responsibility initiatives
• Work for a Great Place to Work-Certified Company
• Relocation package (reviewed case by case)

Employment details

• Employment type: Full-time
• Job function: Customer Service
• Industries: IT Services and IT Consulting