At a Glance
- Tasks: Provide exceptional customer support to Finnish-speaking players in the iGaming sector.
- Company: Join a renowned iGaming company in beautiful Malta with relocation assistance.
- Benefits: Enjoy competitive pay, career growth, and the chance to live in Malta!
- Other info: Embrace a vibrant culture while developing your career in a dynamic environment.
- Why this job: Merge your Finnish skills with your passion for gaming and customer service.
- Qualifications: Fluency in Finnish and English; customer service experience preferred.
The predicted salary is between 25000 - 30000 £ per year.
Kickstart your career with Next Job Abroad as a Finnish Speaking Customer Support Agent in the dynamic iGaming sector in Malta! This is an exciting opportunity for those who wish to merge their Finnish language skills with their passion for customer service, all while enjoying the beautiful surroundings and culture of Malta. As an essential part of our support team, you will engage with Finnish-speaking players, ensuring they have an outstanding gaming experience.
Your responsibilities will involve:
- Providing top-notch customer support to Finnish-speaking clients via chat, email, and phone.
- Timely and effectively resolving customer inquiries and concerns.
- Guiding customers through our gaming offerings and services to enhance their enjoyment.
- Working collaboratively with fellow team members to maintain high-quality service.
- Documenting customer interactions in our CRM system accurately.
- Collecting feedback from customers and using it to suggest service improvements.
- Participating in training sessions to continually develop your product knowledge and customer service skills.
Requirements:
- Fluency in Finnish and a strong command of English; knowledge of additional languages is a plus.
- Prior experience in customer service or a similar role is preferred.
- Excellent communication and interpersonal skills, with a focus on customer satisfaction.
- Able to multitask and excel in a fast-paced work environment.
- Familiarity with CRM software and customer support systems is advantageous.
- Willingness to relocate to Malta and embrace a new culture.
- A keen interest in gaming and understanding of the iGaming industry is a significant asset.
Career growth opportunities in a renowned iGaming company.
Remote Finnish Speaking - Customer Support Agent iGaming in Malta - Relocation Incl. in Bournemouth employer: Next Job Abroad
Join Next Job Abroad and embark on a rewarding career as a Finnish Speaking Customer Support Agent in the vibrant iGaming sector of Malta! We pride ourselves on fostering a supportive work culture that values employee growth, offering comprehensive training and development opportunities. With our relocation assistance, you can seamlessly transition to life in Malta while enjoying the unique blend of professional fulfilment and cultural enrichment that comes with working in this dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Finnish Speaking - Customer Support Agent iGaming in Malta - Relocation Incl. in Bournemouth
✨Tip Number 1
Network like a pro! Reach out to people in the iGaming industry, especially those already working at Next Job Abroad. A friendly chat can open doors and give you insider info on what they're looking for.
✨Tip Number 2
Prepare for the interview by brushing up on your gaming knowledge. Familiarise yourself with popular games and trends in the iGaming sector. This will show your passion and help you connect with the team during the interview.
✨Tip Number 3
Practice your Finnish! Since you'll be supporting Finnish-speaking clients, make sure you're comfortable communicating in both Finnish and English. Role-play common customer scenarios to boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates about the role right there.
We think you need these skills to ace Remote Finnish Speaking - Customer Support Agent iGaming in Malta - Relocation Incl. in Bournemouth
Some tips for your application 🫡
Show Off Your Finnish Skills:Make sure to highlight your fluency in Finnish right from the start. We want to see how you can use your language skills to connect with our customers and enhance their gaming experience!
Tailor Your Application:Don’t just send a generic application! Take a moment to customise your CV and cover letter to reflect your passion for customer service and the iGaming industry. We love seeing candidates who take the time to show us why they’re a great fit.
Share Your Customer Service Experience:If you've got previous experience in customer service, make it shine! Tell us about specific situations where you resolved issues or made a customer's day better. We’re all about those real-life examples!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Next Job Abroad
✨Brush Up on Your Finnish
Since you'll be engaging with Finnish-speaking players, make sure your language skills are sharp. Practise common customer service phrases and gaming terminology in Finnish to show your fluency and confidence during the interview.
✨Know the iGaming Industry
Familiarise yourself with the iGaming sector and the company's offerings. Research popular games, trends, and customer expectations. This knowledge will help you answer questions more effectively and demonstrate your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your customer service abilities. Think of situations where you resolved issues or improved customer satisfaction. This will help you illustrate your problem-solving skills and dedication to helping others.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how they measure success in customer support. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
