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- Tasks: Be the go-to person for residents during energy-efficient retrofit projects.
- Company: Leading energy services provider in the UK focused on sustainability.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Why this job: Make a real difference in residents' lives while promoting energy efficiency.
- Qualifications: Strong communication skills and a caring attitude towards residents.
- Other info: Join a team dedicated to enhancing customer satisfaction and trust.
The predicted salary is between 36000 - 60000 £ per year.
A leading energy services provider in the UK is seeking a Customer Liaison Officer to be the main point of contact for residents during energy-efficient retrofit works. The ideal candidate will possess excellent communication skills and an empathetic approach to ensure residents feel informed and confident throughout the process.
Responsibilities include:
- Managing inquiries
- Providing essential information
- Adhering to health and safety procedures on site
This role is pivotal to enhancing customer satisfaction and trust.
Resident Experience Liaison for Energy Retrofit in Knowsley employer: Next Energy Solutions
Contact Detail:
Next Energy Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Experience Liaison for Energy Retrofit in Knowsley
✨Tip Number 1
Network like a pro! Reach out to people in the energy sector, especially those who work in customer liaison roles. A friendly chat can lead to insider info about job openings and even recommendations.
✨Tip Number 2
Show off your communication skills! When you get the chance for an interview or informal meet-up, be sure to demonstrate how you can connect with residents. Share examples of how you've handled inquiries or resolved issues in the past.
✨Tip Number 3
Research the company! Knowing their values and recent projects can help you tailor your conversations. It shows you're genuinely interested and can help you relate your experience to their needs.
✨Tip Number 4
Apply through our website! We make it easy for you to find roles that match your skills. Plus, it gives us a chance to see your application directly and understand how you fit into our team.
We think you need these skills to ace Resident Experience Liaison for Energy Retrofit in Knowsley
Some tips for your application 🫡
Show Your Communication Skills: Since this role is all about being the main point of contact, make sure your application highlights your excellent communication skills. Use clear and concise language to demonstrate how you can keep residents informed and confident during the retrofit process.
Empathy is Key: We want to see your empathetic side! Share examples in your application that showcase how you've handled sensitive situations or provided support to others. This will show us that you understand the importance of resident experience.
Be Detail-Oriented: Pay attention to the details in your application. Make sure to follow any specific instructions in the job posting and double-check for typos or errors. A well-organised application reflects your ability to manage inquiries effectively.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Next Energy Solutions
✨Know Your Stuff
Make sure you understand the basics of energy-efficient retrofitting and the role of a Customer Liaison Officer. Brush up on common terms and processes so you can speak confidently about how you would manage inquiries and provide information to residents.
✨Show Your Empathy
Since this role requires an empathetic approach, think of examples from your past experiences where you've successfully communicated with customers or resolved their concerns. Be ready to share these stories during the interview to demonstrate your ability to connect with residents.
✨Health and Safety Awareness
Familiarise yourself with health and safety procedures relevant to construction and retrofit works. Being able to discuss how you would ensure safety on site will show that you take the role seriously and prioritise the well-being of residents.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask the interviewer about the company’s approach to customer satisfaction and how they measure success in this role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
