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- Tasks: Lead application support for financial systems and manage cross-functional teams.
- Company: Fast-growing Lloyd's Insurance syndicate with a dynamic work culture.
- Benefits: Hybrid working model, competitive salary, and opportunities for professional growth.
- Other info: Join a supportive team focused on innovation and excellence.
- Why this job: Make a real impact in the insurance sector while developing your technical skills.
- Qualifications: 5-8 years in application support, strong SQL knowledge, and leadership experience.
The predicted salary is between 60000 - 80000 £ per year.
Hybrid working - 3 days onsite and 2 days remotely each week.
Our client, a fast growing Lloyd's Insurance syndicate, is recruiting a Lead Application Support Analyst to join their Applications team concentrating on supporting Financial systems - general ledger.
The Lead Application Support Analyst will have a strong technical breadth, with the ability to troubleshoot across networks, databases, infrastructure, and applications. This is an active role in Serious Incident Management, Change and Enhancement delivery and Problem Management, often coordinating with cross-functional teams and external partners.
Previous experience working in the Insurance Market is essential, preferably London market as you will need a good understanding of how premiums, claims, risk etc. operate within this sector.
Key responsibilities
- Providing 1st/2nd Line application support
- Overseeing the implementation, development and maintenance of all applications
- Lead the planning and coordination of changes, including sprint activities, workload allocation, and delivery oversight
- Manage and guide the team in providing production/application support and maintenance across the full application estate, while also contributing to project-related initiatives
- Oversee and participate in the preparation and execution of business testing phases
- Provide leadership, coaching, and mentorship to team members, supporting their development and ensuring high standards of performance and delivery
Skills / experience required
- 5-8 years’ experience supporting insurance applications to include Financial / Accounting systems
- Excellent knowledge of SQL including SSAS is essential
- Experience supporting Sun Ledger or similar general ledger systems
- Excellent knowledge of Windows client server technology
- Previous experience working in a lead/senior role providing application support
- Excellent communication skills and the ability to build and maintain strong stakeholder relationships
Lead Application Support Analyst employer: Next Employment Ltd
Contact Detail:
Next Employment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Application Support Analyst
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance sector, especially those who know about application support. A friendly chat can lead to insider info on job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at networking events or interviews, be ready to discuss your experience with SQL and financial systems. Bring examples of how you've tackled challenges in previous roles.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview or meeting, drop a quick thank-you email. It keeps you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great way to reiterate your fit for the Lead Application Support Analyst position.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities tailored for you. Plus, applying directly can sometimes give you a leg up in the hiring process. So, don’t wait – check out our listings and get your application in!
We think you need these skills to ace Lead Application Support Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Lead Application Support Analyst. Highlight your experience with financial systems, SQL, and any relevant insurance market knowledge. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of your past experiences in application support and how they relate to the responsibilities outlined in the job description.
Showcase Your Technical Skills: Since this role requires a strong technical background, don’t shy away from listing your SQL and SSAS expertise. We love seeing candidates who can troubleshoot across various platforms, so make sure to mention any relevant tools or technologies you've worked with.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your materials!
How to prepare for a job interview at Next Employment Ltd
✨Know Your SQL Inside Out
Make sure you brush up on your SQL skills before the interview. Be prepared to discuss your experience with SQL and SSAS, as well as how you've used these tools in previous roles. Practising some common SQL queries can really help you feel more confident.
✨Understand the Insurance Market
Since this role is within the insurance sector, it’s crucial to have a solid understanding of how premiums, claims, and risks operate. Do some research on the Lloyd's Insurance market specifically, and be ready to share insights or experiences that relate to this.
✨Showcase Your Leadership Skills
As a Lead Application Support Analyst, you'll need to demonstrate your ability to lead and mentor a team. Think of examples from your past where you've successfully guided a team through challenges or implemented changes. Highlighting these experiences will show you're ready for the responsibility.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions, especially around Serious Incident Management and Problem Management. Prepare by thinking through how you would handle specific situations, such as a major application failure or a critical change request. This will showcase your problem-solving skills and technical breadth.