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- Tasks: Manage property binder claims and deliver exceptional service to clients.
- Company: Join a market-leading team focused on service excellence.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Why this job: Make a real impact in the insurance industry while developing your career.
- Qualifications: Experience in property binder claims and strong communication skills required.
- Other info: Opportunity to lead a team and build valuable client relationships.
The predicted salary is between 36000 - 60000 £ per year.
Claims specialist to manage property binder claims both through direct claims handling and that provided by service suppliers. You will be accountable for delivery of service striving for service excellence within this strong market-leading team. You will assist the Head of Property Binders by the management of claims issues arising from a designated book of business and development of nominated client relationships.
This role includes responsibility for:
• Delivery, through personal ownership and via the team of a first-class service to all customers.
• Management of a portfolio of claims, primarily of a more complex nature.
• Ensuring that the principles of conduct risk are fully understood, embedded, and practiced by all members of the team and external service suppliers.
• Working with the Compliance and Internal Audit teams to ensure that agreed business procedures in respect of claims functions are complied with.
• Setting and monitoring of team members’ appraisals and objectives to support delivery of the Claims Business Plan to include personal training and development.
• Assisting the Head of Property Binders in ensuring that all claims presented are handled in accordance with the highest professional standards, cost effectively and meeting all relevant SLA’s. • Ownership of nominated client relationships to ensure delivery of Claims services to support and develop business objectives.
• Liaison with Underwriting team(s) regarding claims and wording issues at an individual and market level and to support profitable development of account(s).
You will need:
• Extensive experience handling property binder claims in the Lloyd’s market with ACII desirable.
• Experience of managing people or mentoring.
• Depth and breadth of knowledge of the London Market (understanding and knowledge of market practices, duties, and obligations of parties).
• Understanding of Claims MI, Microsoft Word, Excel, Outlook and ECF.
• Good communication and customer service skills.
• The ability to foster and maintain excellent business relationships, generating credibility with key stakeholders.
• Ability to lead, develop and motivate a team by creating an open environment and providing clarity in communication.
• Must be a team player, providing support to other members of staff and taking ownership of customer issues when required
Claims specialist property binders employer: Next Employment Ltd
Contact Detail:
Next Employment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims specialist property binders
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in property binders. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your claims handling knowledge. Be ready to discuss specific cases you've managed and how you ensured service excellence. Show them you know your stuff!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Use our website to find roles that excite you and match your skills in the Lloyd’s market.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you top of mind. Mention something specific from your conversation to show you were engaged and are genuinely interested in the role.
We think you need these skills to ace Claims specialist property binders
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Claims Specialist role. Highlight your experience with property binder claims and any relevant qualifications like ACII. We want to see how your skills match what we're looking for!
Showcase Your Experience: In your cover letter, give us examples of how you've managed complex claims and built client relationships. We love seeing real-life stories that demonstrate your expertise and customer service skills.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Next Employment Ltd
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of property binder claims, especially within the Lloyd’s market. Be ready to discuss specific cases you've handled and how you navigated complex issues. This will show your expertise and confidence in the field.
✨Showcase Your Team Leadership Skills
Since this role involves managing people, be prepared to share examples of how you've successfully led a team or mentored colleagues. Highlight your ability to create an open environment and motivate others, as this is key to delivering first-class service.
✨Demonstrate Strong Communication Skills
Effective communication is crucial in this role. Practice articulating your thoughts clearly and concisely. Think about how you can convey complex information in a way that’s easy to understand, especially when discussing claims with clients or stakeholders.
✨Understand Compliance and Risk Management
Familiarise yourself with the principles of conduct risk and compliance procedures relevant to claims handling. Be ready to discuss how you’ve ensured adherence to these standards in your previous roles, as this will demonstrate your commitment to professionalism and service excellence.