At a Glance
- Tasks: Manage complex claims and deliver top-notch service to clients.
- Company: Dynamic insurance firm focused on innovation and client relationships.
- Benefits: Competitive salary, professional development, and a supportive team environment.
- Other info: Opportunity for growth in a fast-paced, collaborative setting.
- Why this job: Join a team that champions values and makes a real difference in the industry.
- Qualifications: Experience in handling Special Risk claims and strong analytical skills.
The predicted salary is between 69750 - 85250 £ per year.
Role Purpose
To assist on the delivery of the Claims Business Plan through management of claims issues arising from a designated book of business and development of nominated client relationships.
Role responsibilities
- Delivery, through personal ownership and via the team, of a first class service to all customers.
- Management of a portfolio of claims including more complex claims in the team - this may be achieved by personal ownership, working with a more experienced colleague or by oversight of a Claims Adjuster.
- Ownership of personal appraisal and objectives to include personal training and development to support delivery of the Claims Business Plan.
- Ownership of nominated client relationships to ensure delivery of Claims services to support and develop business objectives.
- Liaison with Underwriting team(s) regarding claims and wording issues at an individual and market level and to support profitable development of account(s).
- Ensuring fair customer outcomes & commerciality when decision making
- To have a clear understanding of the company's risk appetites in terms of delegated authority, conduct and financial crime.
- Championing the company values and work in accordance with the organisational behaviours.
- To be aware of and comply with the relevant rules and regulations in relation to financial crime & conduct.
Technical Requirements
- Extensive knowledge of handling Special Risk claims (Political Risk, Trade Credit, Political Violence) in the Lloyd’s market.
- An interest in handling a variety of business lines including Cyber, Intellectual Property and Product Recall.
- In depth knowledge of the workings of the London market especially with regards to core business classes.
- Understanding and knowledge of the market practices and duties and obligations of the parties. • Microsoft Word, Excel, Access, Outlook, ECF.
Skills and Behaviours
- Must be a team player, providing support to other members of staff and taking ownership of customer issues when required to.
- Must be adaptable and willing to handle claims emanating from other classes of business.
- Analytical Thinking.
- Demonstrating Professionalism.
Senior Claims Adjuster in City of London employer: Next Employment Ltd
Join a dynamic and supportive team that values your growth and development in the HR field. With a strong focus on learning and performance, we offer comprehensive training opportunities and a collaborative work culture that encourages innovation and personal development. Located in a vibrant area, our company provides a unique environment where you can thrive and make a meaningful impact.
We think you need these skills to ace Senior Claims Adjuster in City of London
Claims Management
Customer Service
Portfolio Management
Client Relationship Management
Liaison with Underwriting Teams
Risk Assessment
Knowledge of Special Risk Claims
