Working alongside Brokers/ Account Executives you will enjoy a broad role encompassing all Broker Support activities. You will also oversee the service delivery provided by our third-party providers, ensuring positive collaboration and support. Maintain awareness of the end-to-end processes relative to IBA, Premium Processing, Claims, and all middle office tasks.
- Assisting in the preparation of key placement documentation ensuring meeting with minimum standards, following processes and compliance
- Initiating and overseeing the premium processing function, supporting the processing technicians with the resolution of queries as appropriate
- Training and support of 3rd Party Service Providers
- Maintaining an accurate and compliant record of the placement via GXB
- Utilising relevant market and internal systems to aid in the placement process
- Support the internal File Audit process working with the File Review and Internal Audit team as appropriate.
- Oversight and ownership of key contractual dates, including payment warranties, subjectivities, and NOC’s
- Work with Clients and Brokers to address Cash & Credit Control issues, identify route cause of any recurring issues and propose changes to the process to bring improvements.
You will need
- 3 years experience with US Casualty
- Desire to learn new tasks and new lines of business.
- Ability to work under pressure and to meet deadlines.
- Review current processes and implement efficiencies.
- Ability to embrace Change and embed new processes
- Experience in the use of London Market processes and systems
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Account Manager - US Casualty in City of London employer: Next Employment Ltd
As an Insurance Operations Assistant, you will thrive in a dynamic and supportive work environment that values accuracy and collaboration. Our company fosters a culture of continuous improvement and professional development, offering opportunities for growth within the insurance sector. Located in the heart of London, we provide a unique chance to engage with leading industry professionals while contributing to meaningful operational processes that drive success.
