Insurance technician
Working within the operations team this is an excellent opportunity for someone with a min 12 months office experience gained within or outside insurance to make their mark and gain superb career opportunities.
As an Established Technician in our Operations Team, you will provide technical processing support to the Technical Team and Broking Divisions through standard and increasingly non-standard processing, in line with compliance, FCA and internal audit guidelines.
You will use your broader technical and market knowledge to make routine decisions, resolve issues, check the work of others and support less experienced colleagues.
Responsibilities
- Complete standard and increasingly non-standard processing prioritising workload to meet service levels
- Use judgement to identify issues, analyse information and resolve routine problems .
- Create, process and check accurate documentation, data and management information using relevant systems.
- Perform quality control checks on other technicians’ work in accordance with agreed processes.
- Train and support less experienced colleagues as required.
- Identify potential errors and omissions risks, recommend appropriate action and escalate promptly.
- Contribute to ad hoc tasks, projects and improvements to team processes or data quality.
- Manage competing priorities and adjust plans when requirements change.
- Build trusted relationships within the team and effective relationships with wider internal stakeholders.
- Use feedback, data and technology to improve own performance and service delivery.
You will need
- Sound understanding of insurance principles and the policy lifecycle
- An understanding of classes of business.
- Understanding of applicable broking, claims, premium and delegated authority processes.
- Understanding of London Market processes, insurance distribution channels and the wider insurance industry.
- Understanding of the link between the role and IBA.
- Ability to analyse information, make routine decisions and solve problems using policies and procedures.
- Ability to work with moderate guidance and recognise when escalation is required.
- Competent use of relevant business systems, Microsoft Excel and Power BI reports.
- Strong communication, organisation, customer service and stakeholder relationship skills.
- CII Cert, or equivalent relevant technical knowledge and experience.
PLEASE NOTE YOU MUST LIVE IN COMMUTABLE DISTANCE TO CHELTENHAM
THE UPPER END OF THE SALARY BRACKET WILL ONLY BE ACHIEVED IF YOU HAVE EXPERIENCE WITHIN INSURANCE.
Insurance/Broker Technician in Cheltenham employer: Next Employment Careers
Join a vibrant and innovative team in Chelmsford, where your passion for technology can flourish. As a Product Support Analyst, you'll benefit from a hybrid work model that promotes work-life balance, alongside opportunities for professional growth and development in the dynamic London Market Insurance sector. With a strong emphasis on collaboration and mentorship, this role is perfect for those looking to kickstart their IT career in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Insurance/Broker Technician in Cheltenham
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Next Employment Careers). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Next Employment Careers. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Next Employment Careers.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Next Employment Careers. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Next Employment Careers
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Next Employment Careers to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Next Employment Careers, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Next Employment Careers's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
