At a Glance
- Tasks: Support daily operations, manage enquiries, and keep everything organised in a fast-paced environment.
- Company: Established commercial door and entrance systems company with a dynamic team.
- Benefits: Competitive salary, stable position, supportive team, and growth opportunities.
- Other info: Experience in engineering or service industries is a plus.
- Why this job: Join a busy team and make a real impact in a vital administrative role.
- Qualifications: Highly organised, detail-focused, and comfortable in a fast-paced engineering environment.
The predicted salary is between 30000 - 32000 £ per year.
Location: Swanley, Kent
Salary: £30,000 - £32,000 depending on experience
Job Type: Permanent, Full Time
About us: We are a busy and well-established commercial door and entrance systems company specialising in:
- Automatic doors
- Aluminium door fabrication
- Commercial door installation & servicing
- Steel doors
- Drive-thru windows
- Reactive repairs and maintenance
We are looking for a highly organised and proactive Service & Operations Administrator to support the day-to-day running of our office and operations team. This is an important role within the business and would suit somebody who enjoys structure, organisation, and keeping multiple moving parts under control in a fast-paced engineering environment.
About the role:
- Answering incoming calls and handling general enquiries
- Processing supplier invoices and receipts
- Raising purchase orders and ordering materials
- Supporting insurance and compliance administration
- Updating CRM/ database records and customer information
- Assisting with engineer paperwork and job administration
- Managing incoming emails and supplier communications
- Supporting directors with general office administration
- Assisting with stock/ material tracking where required
- General administrative support across the business
Important: This is not a quiet reception role. We are looking for somebody who can manage multiple responsibilities, stay organised, and support a busy operational team.
About you: We are looking for somebody who is:
- Highly organised and detail-focused
- Calm and professional under pressure
- Able to prioritise multiple tasks effectively
- Comfortable working within a busy engineering/ service environment
- Confident using Windows computers and office systems
- Proactive and able to work independently
- Professional and confident on the phone
Experience within engineering, construction, facilities management, manufacturing, HVAC, fire/ security, glazing, or service industries would be highly advantageous.
What we offer:
- Competitive salary
- Stable long-term position
- Supportive team environment
- Opportunities to grow within the business
- Pension scheme
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with experience of; Operations Assistant, Service Administrator, Customer Service Assistant, Operations Coordinator, Stock Coordinator, Operations Assistant, Business Support, Business Administrator also be considered for this role.
Service & Operations Administrator in Swanley employer: Next Doors Ltd
Join a dynamic and well-established commercial door and entrance systems company in Swanley, Kent, where your role as a Service & Operations Administrator will be pivotal to our operations. We pride ourselves on fostering a supportive team environment that encourages professional growth and offers a competitive salary alongside a pension scheme. With a focus on structure and organisation, you'll thrive in a fast-paced engineering setting while enjoying the stability of a long-term position.
StudySmarter Expert Advice🤫
We think this is how you could land Service & Operations Administrator in Swanley
✨Tip Number 1
Get to know the company inside out! Research their services, values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since this role involves handling calls and enquiries, make sure you're comfortable speaking clearly and confidently. You could even role-play with a friend to get the hang of it.
✨Tip Number 3
Be ready to showcase your organisational skills! Think of examples from your past experiences where you've successfully managed multiple tasks or projects. This will demonstrate that you can thrive in a busy environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join our team!
We think you need these skills to ace Service & Operations Administrator in Swanley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service & Operations Administrator role. Highlight your organisational skills and any relevant experience in engineering or service environments. We want to see how you can keep those multiple moving parts under control!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our busy team. Mention specific examples of how you've managed tasks in a fast-paced environment, just like we do here at StudySmarter.
Show Off Your Tech Skills:Since we're looking for someone comfortable with Windows computers and office systems, make sure to mention any relevant software or tools you’ve used. We love a proactive candidate who can hit the ground running!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Next Doors Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the company thoroughly. Understand their services, especially in automatic doors and entrance systems. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Organisational Skills
As a Service & Operations Administrator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how you prioritised effectively and maintained calm under pressure.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities in a fast-paced environment. Think of scenarios where you had to handle difficult situations, such as managing conflicting priorities or dealing with challenging customer inquiries, and be ready to discuss them.
✨Demonstrate Your Tech Savviness
Since the role involves using Windows computers and office systems, be prepared to discuss your experience with these tools. If you have used CRM systems or any specific software relevant to the role, mention it to show you're already familiar with the tech they use.
