At a Glance
- Tasks: Support daily operations and keep everything running smoothly in a fast-paced environment.
- Company: Established commercial door and entrance systems company with a supportive team culture.
- Benefits: Competitive salary, stable position, pension scheme, and growth opportunities.
- Other info: Experience in engineering or service industries is a plus.
- Why this job: Join a dynamic team and make a real impact in a busy engineering environment.
- Qualifications: Highly organised, detail-focused, and able to manage multiple tasks effectively.
The predicted salary is between 30000 - 32000 £ per year.
Location: Swanley, Kent
Salary: £30,000 - £32,000 depending on experience
Job Type: Permanent, Full Time
About us:
We are a busy and well-established commercial door and entrance systems company specialising in:
- Automatic doors
- Aluminium door fabrication
- Commercial door installation & servicing
- Steel doors
- Drive-thru windows
- Reactive repairs and maintenance
We are looking for a highly organised and proactive Service & Operations Administrator to support the day-to-day running of our office and operations team. This is an important role within the business and would suit somebody who enjoys structure, organisation, and keeping multiple moving parts under control in a fast-paced engineering environment.
About the role:
- Answering incoming calls and handling general enquiries
- Processing supplier invoices and receipts
- Raising purchase orders and ordering materials
- Supporting insurance and compliance administration
- Updating CRM/ database records and customer information
- Assisting with engineer paperwork and job administration
- Managing incoming emails and supplier communications
- Supporting directors with general office administration
- Assisting with stock/ material tracking where required
- General administrative support across the business
Important: This is not a quiet reception role. We are looking for somebody who can manage multiple responsibilities, stay organised, and support a busy operational team.
About you:
- Highly organised and detail-focused
- Calm and professional under pressure
- Able to prioritise multiple tasks effectively
- Comfortable working within a busy engineering/ service environment
- Confident using Windows computers and office systems
- Proactive and able to work independently
- Professional and confident on the phone
- Experience within engineering, construction, facilities management, manufacturing, HVAC, fire/ security, glazing, or service industries would be highly advantageous.
What we offer:
- Competitive salary
- Stable long-term position
- Supportive team environment
- Opportunities to grow within the business
- Pension scheme
Please click on the APPLY button to send your CV and Cover Letter for this role.
Locations
Service & Operations Administrator in Kent, Swanley employer: Next Doors Ltd
Join a dynamic and well-established commercial door and entrance systems company in Swanley, Kent, where your role as a Service & Operations Administrator will be pivotal to our operations. We pride ourselves on fostering a supportive team environment that encourages professional growth and offers a competitive salary alongside a pension scheme. With a focus on organisation and efficiency, you'll thrive in a fast-paced engineering setting while enjoying the stability of a long-term position.
StudySmarter Expert Advice🤫
We think this is how you could land Service & Operations Administrator in Kent, Swanley
✨Tip Number 1
Get to know the company inside out! Research their services, values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since this role involves handling calls and enquiries, make sure you’re comfortable speaking clearly and confidently. Role-play with a friend or family member to get the hang of it.
✨Tip Number 3
Be ready to showcase your organisational skills! Think of examples from your past experiences where you successfully managed multiple tasks. This will demonstrate that you can thrive in a busy environment like theirs.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Service & Operations Administrator in Kent, Swanley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your organisational skills and any relevant experience in engineering or service environments to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Service & Operations Administrator role. Share specific examples of how you've managed multiple tasks in a busy environment.
Be Professional Yet Personable:When writing your application, strike a balance between professionalism and a friendly tone. We want to see your personality shine through while still keeping it suitable for a business setting.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our team.
How to prepare for a job interview at Next Doors Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their services, like automatic doors and commercial installations. This will not only show your interest but also help you relate your skills to their specific needs.
✨Showcase Your Organisational Skills
As a Service & Operations Administrator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. This will demonstrate your ability to thrive in a fast-paced environment.
✨Prepare for Common Questions
Think about questions they might ask related to handling enquiries, processing invoices, or managing communications. Practise your responses so you can answer confidently and clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready. Ask about the team dynamics or how they measure success in this role. This shows you're genuinely interested and helps you gauge if the company is the right fit for you.
