At a Glance
- Tasks: Collaborate with sales teams to design impactful IT solutions for clients.
- Company: Next Dimension, a leading CIO Strategist firm focused on managed IT services.
- Benefits: Competitive salary, commission structure, health benefits, and professional growth opportunities.
- Other info: Inclusive workplace culture with a commitment to employee experience and continuous improvement.
- Why this job: Join a dynamic team and make a real difference in IT infrastructure and security.
- Qualifications: Experience in technical sales, strong IT knowledge, and excellent communication skills.
The predicted salary is between 90000 - 95000 £ per year.
As a Sales Engineer at Next Dimension, you will play a key role in driving business by collaborating with Sales Representatives to identify and understand client needs, proposing impactful IT infrastructure solutions, and ensuring they align with the client's security posture. You will leverage your technical expertise to design, scope, and estimate solutions while working with internal SMEs, ensuring alignment with the company's service catalog and long-term goals.
Key Responsibilities:
- Client Needs Assessment: Collaborate closely with Sales Representatives to not only understand what clients are asking for but also identify their business needs. Analyze how proposed solutions will impact the client's overall IT infrastructure and security posture.
- Solution Design & Documentation: Develop and design comprehensive IT solutions that meet client requirements. This includes drafting Statements of Work (SOW), estimates for services, and generating accurate quotes using ConnectWise Sell, utilizing existing templates or creating new ones when necessary.
- Internal Collaboration: Work with Subject Matter Experts (SMEs) within the organization to build a complete solution. If the solution extends beyond the service catalog, consult with the CTO to ensure alignment with the company's long-term service offerings.
- Solution Approval Process: Submit proposed solutions for review through the company's Solutions Review Process, providing the Solutions Review Team an opportunity to validate and approve estimates and project details.
- Client Interaction: Engage directly with clients to discuss proposed solutions and, when necessary, perform site inspections to gather accurate details. Create drawings and take photographs when required to enhance understanding of the project scope.
- Distributor Engagement: Actively engage with our distributors and vendors to create accurate Bills of Materials (BOM). Collaborate with internal resources for validation of quotes and assistance with deal registrations. You will have access to all distributors and should be capable of managing your own deal registrations.
- Continuous Improvement: Stay up-to-date with new technologies, industry trends, and best practices to ensure solutions remain current and competitive in the market.
Qualifications:
- Proven experience in a Sales Engineer, Solution Architect, or similar technical sales role, ideally within an MSP or IT services environment.
- Strong understanding of IT infrastructure, cybersecurity, and managed services.
- Proficient in developing Statements of Work, creating estimates, and generating quotes using ConnectWise Sell or similar platforms.
- Excellent communication skills, with the ability to interact effectively with clients, internal teams, and distributors.
- Problem-solving skills with a customer-focused mindset.
- Ability to conduct site inspections and provide clear technical documentation.
- Knowledge of the vendor and distributor landscape, and experience managing deal registrations.
Preferred:
- Familiarity with MSP service catalogs and ITIL practices.
- Experience working with ConnectWise or similar MSP tools.
What We Offer:
- Competitive salary and commission structure
- Health and wellness benefits
- Opportunity for professional growth
- Collaborative work environment with industry experts
Next Dimension is committed to the National Centre for Truth & Reconciliation’s Call to Action 92, to ensure that Indigenous Peoples have equitable access to jobs, training, and education opportunities. To that end all our employees are trained in OCAP Awareness and the importance of Digital Sovereignty to the First Nations. Next Dimension is an equal-opportunity employer. We welcome and encourage applications from people of all backgrounds, and accommodations are available on request for candidates taking part in all aspects of the selection process. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Sales Engineer employer: Next Dimension
Next Dimension is an exceptional employer that prioritises the Employee Experience, fostering a collaborative work environment where industry experts come together to drive innovation in managed IT services. With a competitive salary and commission structure, along with health and wellness benefits, employees are encouraged to grow professionally while contributing to meaningful projects that align with both client needs and the company's long-term goals. Located in a vibrant community, Next Dimension also champions diversity and inclusion, ensuring equitable access to opportunities for all employees, including training on Indigenous Peoples' rights and digital sovereignty.
