At a Glance
- Tasks: Handle store admin tasks and support sales floor operations with a friendly attitude.
- Company: Join a dynamic retail team focused on growth and development.
- Benefits: Flexible hours, supportive environment, and opportunities for personal development.
- Other info: Complete an online assessment as part of the application process.
- Why this job: Make a difference in a fast-paced store while developing valuable skills.
- Qualifications: Attention to detail, teamwork, and a positive approach to work.
The predicted salary is between 22000 - 26000 £ per year.
SHIFTS YOU ARE APPLYING FOR: 8hrs p/w; Tue 08:30 - 13:00; Thu 08:30 - 12:00
Working as part of a fast-paced store team, your top priority will be to ensure all aspects of the store administration are completed to audit standards. When you’re needed to work on the sales floor or in the stockroom, your friendly and flexible approach to work will shine through. In return for supporting all Company policies and procedures and having a great attitude to work, we will invest in you and your development from day one. Flexible working options are available.
About the Role:
- Perform daily store administration tasks, which includes stock and cash handling
- Ensure smooth running of the admin processes to support great audit results
- Work in all areas of the store as needed, including sales floors and stockrooms
- Always offer fast and friendly service to our customers from back or front of house
- Confidently share any administration issues or discrepancies with the Store Team
- Take control of your own development
We'll offer amazing benefits.
About You:
- Accurate, thorough and well organised, with excellent attention to detail
- You take pride in your work and approach all tasks with energy and enthusiasm
- Friendly, calm and efficient – even on your busiest days
- A team player but you are also happy to work on your own and keep yourself busy
- Flexible, supportive and always ready to go the extra mile
- Comfortable using a PC
In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.
What’s Next:
As part of your application you will be required to complete an online assessment. This will involve a Working with Numbers Assessment and a Retail Scenarios Assessment. Our in-store recruitment team will then review the successfully completed applications and those that match the job criteria closest will be contacted to arrange an initial interview so we can have a chat to find out more about you. In order to apply for this position you must not have had an unsuccessful online assessment in the last 6 months.
Best of luck!
Team Member (Admin) - Loughton (N121989) employer: Next Careers
At Victoria’s Secret, we pride ourselves on being an exceptional employer, offering a vibrant work culture where teamwork and passion for customer service thrive. Our Sales Associates enjoy flexible shifts, comprehensive training, and opportunities for personal growth in a supportive environment, all while being part of a globally recognised brand that values creativity and innovation. Located in Exeter, our store provides a unique chance to engage with customers in a dynamic setting, making every day rewarding and enjoyable.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member (Admin) - Loughton (N121989)
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Next Careers and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Next Careers and let us see your personality shine through!
We think you need these skills to ace Team Member (Admin) - Loughton (N121989)
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Next Careers.
Get Familiar with Our Brand:Before applying, take some time to learn about Next Careers and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Next Careers
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Next Careers.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Next Careers will surely appreciate.
