Sales Manager - Lead a Customer-Centric, Flexible Team

To be a successful Sales Manager, you will lead and inspire your team to prioritise outstanding customer service and achieve performance targets. Every day will be varied, fast paced, challenging but ultimately rewarding. People are at the heart of what we do so your experience in leading, coaching and motivating a team will be crucial to your success. You can count on us to invest in your personal development from day one. Flexible working options are available.

Responsibilities

• Support the Store management team across all product areas, back of house and running the store when needed.
• Manage a team to deliver amazing service and accurate stock processes in an environment which is commercial, operationally efficient, safe and where targets are met.
• Create an atmosphere where supporting, motivating and inspiring your team to be at their best is at the core of everything you do.
• Demonstrate a hands-on approach for all commercial and operational activities by working alongside the team.
• Ensure communication is up-to-date and accurate at all times in order to meet business needs.

Qualifications

• You are passionate about our customers, our people and our products. This passion and energetic approach to work inspires and motivates others, creating a great working atmosphere and team spirit.
• You have exceptional commercial understanding, with the know-how to create a fantastic shopping experience for our customers.
• A team player who works at their best in a results driven, fast paced and challenging environment. You have the ability to adapt to change quickly, bringing the rest of the team on board with the new objectives.
• A great communicator and can work naturally with people at all levels. You stay calm and approachable even under pressure – always realistic with your expectations of others.
• Able to demonstrate problem solving, make sound business decisions, confidently challenge processes and generate innovative ideas to take the business forward.
• Confident when dealing with people issues.
• An effective multi-tasker who can plan, organise and prioritise your workload.

Right to Work

In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.

Shift Details

38.75 hrs per week; Mon 11:45–20:00; Tue 09:00–17:15; Wed 09:00–17:15; Fri 09:00–17:15; Sat 10:45–19:00.

Benefits

• Fantastic rewards for doing a great job and achieving great results.
• 25% off most NEXT, MADE, Lipsy, Gap and Victoria’s Secret products (when purchased through NEXT).
• 10% off most partner brands & up to 15% off Branded Beauty.
• Sharesave Scheme.
• 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6-week contract).
• Early VIP access to sale stock.
• Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform.
• Access to fantastic discounts at our Staff Shops.
• Access a digital GP and other free health and wellbeing services.
• Life assurance.
• You can register for a discounted health plan for you and your family.
• Financial Wellbeing – Save, track and enhance your financial wellbeing.
• Apprenticeship – Earn, learn and gain a qualification (England stores only).
• Direct to Work – Discount online and in-store, collect your items the next day for free from your place of work or local store.
• Support Networks – Access to Network Groups to empower and celebrate each other.
• Wellhub – Discounted flexible monthly gym memberships, with apps, PT sessions and more.