At a Glance
- Tasks: Deliver exceptional customer service and create unique shopping experiences.
- Company: Join the iconic Victoria’s Secret team in a vibrant retail environment.
- Benefits: Enjoy flexible schedules, 25% off products, and exclusive retailer offers.
- Other info: Access to training, health services, and exciting competitions throughout the year.
- Why this job: Be part of a supportive team and develop your skills in a fast-paced setting.
- Qualifications: Passion for retail and eagerness to learn about customer service.
The predicted salary is between 12 - 15 £ per hour.
SHIFTS YOU ARE APPLYING FOR: 24hrs p/w; Mon 15:30 - 20:00; Tue 12:30 - 19:30; Wed 13:30 - 20:00; Thu 12:00 - 19:30
About the role
As a Sales Associate at Victoria’s Secret you’ll work in an exciting, engaging, fast-paced environment, surrounded by a friendly and supportive team who are all connected through their passion for delivering the very best customer experience. No two days are ever the same, which is part of the fun, however we can give you an idea of what’s in store for you…
- Customer Service - through your passion for our products, you’ll be delivering an exceptional customer experience to all our customers, from helping them find the perfect product to helping them complete their purchase at the till.
- Brand Bra Experience - providing our brand bra fitting experience, giving customers expert advice as to their size and what styles suit their needs best.
- Visual Merchandising - with the training provided you’ll be owning the merchandising and presentation of our products, helping customers find the products they need, and the things they didn’t even know they needed!
- Store Standards - maintaining store standards, front and back, including managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures.
About you
- Passion for retail - You have a passion for all things retail whether it be front or back of house, ultimately creating a unique experience for every customer is your favourite thing to do.
- Love the customer - You have a keenness to learn and develop your customer service skills and product knowledge, always wanting to take part in the amazing learning programmes we have to offer.
- Relationships that count - You are keen to be part of the business and want to develop valued relationships with your team and our customers.
- Team Player - You are flexible, supportive and contribute to a positive working environment for all team members.
- Fast is fun - you like to work in a busy environment and can adapt to completing different tasks throughout the day.
Being part of our iconic world isn’t the only thing we have on offer, you’ll also have access to:
- Set flexible working schedules to suit both the business and your lifestyle.
- 25% off a wide selection of styles at Victoria's Secret, Next, Gap in-store.
- Exclusive offers from over 3,500 retailers through Reward Gateway.
- Incentives and competitions with amazing prizes that run all year round.
- Access to free financial, health, and wellbeing services, including 24/7 digital GP.
- Learning and development opportunities, as well as on-the-job training.
- Core benefits such as pension contributions and life assurance.
Conditions apply to all benefits. These benefits are discretionary and subject to change.
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email UKHR@victoriassecret.co.uk (please include 'Workplace Adjustments' in the subject line).
What's Next?
- Apply - Show us what you can do. Submit your application online and our in-store recruiters will take a first look at your experience and strengths.
- Pre-screening - Let’s talk. If you're successful at this stage we will get in touch for an initial conversation by video or phone to learn more about you and share what the team is looking for.
- In-store Assessment - Show us what you can do. You’ll be invited to an in-store assessment or interview to experience the role first-hand and talk through your experience in more detail. For management roles, this may also include a competency-based interview.
- Offer - If it’s the right match, our in-store recruiters will be in touch with a job offer and next steps. This is where your journey with NEXT begins.
Team Overview
Retail is where customers meet NEXT. Step into any of our stores and you’ll find energy, variety and opportunity. No two days are the same. It’s fast-paced, full of growth and all about our brilliant collaborative team. From outlets to full-range stores, there’s space for you to make your mark.
Explore similar opportunities across our business.
About Victoria's Secret
Victoria’s Secret UK & IRE is a joint venture between Victoria’s Secret & Co. and Next plc group uniting two global retail leaders to deliver iconic lingerie, seamless service, and standout brand storytelling across our stores and digital platforms. We’re home to the world’s most-loved lingerie, iconic sleepwear, athleisure, swim, and award-winning fragrances. But it’s our people who make the magic. Our teams create unforgettable customer moments while shaping an inclusive and supportive workplace where individuality is celebrated.
We believe in potential as much as experience. If you’re passionate about the brand, aligned with our values, and excited to grow – even if you don’t tick every box – we’d still love to hear from you.
So, apply today and help to shape the future of one of the world’s most iconic brands, where every colleague is empowered to feel confident, valued, and unapologetically themselves.
Are you ready to take it on? Challenges. Opportunities. The future. Let’s take it on at NEXT.
Sales Associate - Stratford (N118136) employer: Next Careers
At Victoria’s Secret, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture in Stratford. Our Sales Associates enjoy flexible working schedules, generous discounts across our brands, and access to extensive learning and development opportunities, all while being part of a supportive team that values individuality and fosters personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate - Stratford (N118136)
✨Tip Number 1
Get to know the brand! Before your interview, dive into Victoria's Secret's products and values. This way, you can show your passion for the brand and how you can contribute to delivering that exceptional customer experience.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to connect with customers. Role-playing with a friend can help you feel more confident when it comes to showcasing your skills during the in-store assessment.
✨Tip Number 3
Be ready to show your team spirit! During your interview, highlight experiences where you've worked well in a team. Victoria's Secret values collaboration, so sharing examples of how you support your colleagues will make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team at Victoria's Secret!
We think you need these skills to ace Sales Associate - Stratford (N118136)
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for retail and customer service right from the start. Share experiences that highlight your love for helping customers and creating memorable shopping moments.
Tailor Your Application:Make sure to customise your application to reflect the specific role you're applying for. Mention how your skills align with the Sales Associate position and what you can bring to our team at Victoria’s Secret.
Be Yourself:We want to know the real you! Don’t be afraid to let your personality shine through in your application. Authenticity is key, and it helps us understand how you’d fit into our vibrant team.
Apply Through Our Website:For a smooth application process, make sure to apply directly through our website. This way, your application will reach the right people quickly, and we can get started on this exciting journey together!
How to prepare for a job interview at Next Careers
✨Know the Brand Inside Out
Before your interview, dive deep into Victoria's Secret's history, values, and product range. Understanding their brand ethos will not only impress the interviewers but also help you connect your passion for retail with their mission.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about specific situations where you went above and beyond to help a customer, as this aligns perfectly with the role's focus on creating unique experiences.
✨Demonstrate Team Spirit
Since being a team player is crucial, come ready to discuss how you've collaborated with others in previous roles. Share stories that highlight your flexibility and supportiveness, showing that you can contribute positively to the team environment.
✨Be Ready for a Fast-Paced Environment
Expect questions about how you handle busy situations. Prepare to share instances where you've successfully managed multiple tasks under pressure, as this will demonstrate your ability to thrive in the dynamic setting of a retail store.
