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- Tasks: Support employees with queries and enhance their experience at our vibrant workplace.
- Company: Join a dynamic team at our Stadium Warehouse, focused on employee engagement.
- Benefits: Flexible shifts, competitive pay, and opportunities for personal growth.
- Other info: Fast-paced environment with a focus on teamwork and employee support.
- Why this job: Be the go-to person for new starters and make a real difference in their journey.
- Qualifications: Strong communication skills and a knack for problem-solving are essential.
The predicted salary is between 30000 - 40000 £ per year.
Shift: Monday - Friday 10:00-18:30. Cover Shift will be required to work 05:00-13:30 / 10:00-18:30 / 18:00-02:30 with 2 weeks notice to cover holidays and unplanned absence.
Based at our Stadium Warehouse, the Employee Support Team offers an exciting opportunity for individuals to play a key role in the engagement and HR support/administration of our existing employees and new starters on Site. You will cover our dedicated information desk acting as a key point of contact to understand and resolve general queries from all new starters, both Warehouse Operatives and Operational Leaders, to support the wider management team in understanding and addressing root causes of issues.
About the role:
- Deal with and log all queries by managers so trends can be identified and reviewed by the senior management team for review and action.
- Support with action points from the Employee Opinion Survey together with reviewing and cascading feedback from all feedback mechanisms to senior managers.
- Act as a point of contact for Warehouse Operative queries including but not limited to; pay queries, portal access, flex bookings, uniform ordering, holiday bookings, Yapster log ons and absence line cover.
- Support with the care of new starters covering all aspects of their basic needs from allocating their swipe card, booking flex, booking pre-booked holidays, supporting them with the policy requirements of Next and supporting a 4 week support period.
- Any other duties appropriate to this role to support the management team.
Are you:
- A strong communicator, capable of building strong relationships with employees at all levels?
- Great at multitasking and thrive in a fast paced environment?
- A natural problem solver and organiser?
- A natural people person who is friendly and approachable with a ‘can do’ attitude? (essential)
- A self starter who will work around issues and do the task at hand without having to wait for direction.
Skills required:
- Excellent IT skills with the ability to produce reports and spreadsheets.
- Experience of working within a unionised environment (desirable).
- Experience of working with a diverse range of new starters and existing employees nurturing their needs but also be competent of removing the emotion when decision making, developing them to be a high performing team member.
NEST Coordinator in Pontefract employer: Next Careers
Contact Detail:
Next Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NEST Coordinator in Pontefract
✨Tip Number 1
Network like a pro! Reach out to current employees at the company through LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the NEST Coordinator role.
✨Tip Number 2
Prepare for the interview by practising common questions related to HR support and employee engagement. We recommend role-playing with a friend to get comfortable with your answers and showcase your problem-solving skills.
✨Tip Number 3
Show off your IT skills! Bring examples of reports or spreadsheets you've created in the past to demonstrate your proficiency. This will help you stand out as a candidate who can hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team.
We think you need these skills to ace NEST Coordinator in Pontefract
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the NEST Coordinator role. Highlight your experience in HR support and employee engagement, as well as any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Show Off Your Communication Skills: Since this role is all about building relationships, don’t shy away from showcasing your strong communication abilities. Use clear and concise language in your application, and maybe even share a quick example of how you've successfully resolved queries or issues in the past.
Demonstrate Your Problem-Solving Skills: We love a natural problem solver! In your application, mention specific instances where you've tackled challenges head-on. This could be anything from managing multiple tasks in a fast-paced environment to resolving employee queries effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Next Careers
✨Know the Role Inside Out
Make sure you thoroughly understand the NEST Coordinator role and its responsibilities. Familiarise yourself with the job description, especially the key tasks like handling queries and supporting new starters. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
As a NEST Coordinator, strong communication is essential. Prepare examples of how you've effectively communicated with colleagues or resolved conflicts in the past. Practising these scenarios can help you articulate your experiences clearly during the interview.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've tackled challenges or resolved issues in a fast-paced environment. Be ready to discuss how you approached these situations and what the outcomes were. This will highlight your natural problem-solving skills, which are crucial for this role.
✨Be Personable and Approachable
Since the role involves interacting with a diverse range of employees, it's important to come across as friendly and approachable. Practice your body language and tone of voice to ensure you convey a 'can do' attitude. Remember, first impressions matter!