At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and drive sales performance.
- Company: Join the prestigious Russell & Bromley brand known for quality and style.
- Benefits: Competitive salary plus commission, with opportunities for flexible working hours.
- Other info: Great opportunity for career growth in a supportive team atmosphere.
- Why this job: Be part of a vibrant retail environment where your leadership can shine.
- Qualifications: Experience in retail management or supervisory roles is a plus.
The predicted salary is between 25000 - 32000 £ per year.
SHIFTS YOU ARE APPLYING FOR: 37.25hrs p/w; Sun 10:30 - 17:15; Mon 11:45 - 20:15; Wed 08:30 - 17:00; Thu 08:30 - 17:00; Fri 11:45 - 20:15
We’re looking for a confident and proactive Sales Manager to join our team. In this role, you’ll support sales and wider commercial performance on the shop floor, work closely with the team, and deliver an exceptional customer experience that reflects the Russell & Bromley brand.
This role is suited to someone who enjoys delivering excellent service, takes pride in high standards, and is comfortable supporting colleagues day to day. This role offers a competitive base salary plus sales-based commission.
About the Role- Support the smooth running of the store and help create a welcoming environment for customers and colleagues
- Deliver an outstanding customer experience through excellent service and product knowledge
- Support sales performance and help drive team delivery of store targets and KPIs
- Provide day-to-day guidance and encouragement to team members
- Open and close the store, acting as the responsible person on duty when required
- Maintain high standards across visual merchandising, stock presentation, and replenishment
- Handle customer queries and service issues with empathy and professionalism
- Ensure company policies and procedures are consistently followed
- Customer focused, with a warm, approachable and personable manner
- Commercially aware and motivated by delivering strong sales performance
- A supportive and dependable team player with strong communication skills
- Organised, reliable, and comfortable working in a busy retail environment
- Passionate about delivering a premium in-store experience
- Previous experience in a supervisory, keyholder, or management role would be an advantage
- Available to work a schedule that includes evenings, weekends, and key trading days; we are happy to discuss flexible working patterns that work for you
We encourage you to apply early, as applications are reviewed on an ongoing basis and the advert may close once sufficient applications have been received.
Successful candidates will be required to evidence their right to work before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without NEXT sponsorship.
Russell & Bromley Sales Manager - Russell & Bromley Oxford employer: Next Careers
At Victoria’s Secret, we pride ourselves on being an exceptional employer, offering a vibrant work culture where teamwork and passion for customer service thrive. Our Sales Associates enjoy flexible shifts, comprehensive training, and opportunities for personal growth in a supportive environment, all while being part of a globally recognised brand that values creativity and innovation. Located in Exeter, our store provides a unique chance to engage with customers in a dynamic setting, making every day rewarding and enjoyable.
StudySmarter Expert Advice🤫
We think this is how you could land Russell & Bromley Sales Manager - Russell & Bromley Oxford
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Next Careers, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Next Careers!
We think you need these skills to ace Russell & Bromley Sales Manager - Russell & Bromley Oxford
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Next Careers, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Next Careers and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Next Careers that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Next Careers
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
