At a Glance
- Tasks: Support the Store Manager and lead a high-performing team to deliver exceptional customer service.
- Company: Join the renowned Russell & Bromley brand with a focus on teamwork and excellence.
- Benefits: Competitive salary plus commission, flexible working patterns, and career development opportunities.
- Other info: Flexible shifts available; apply early as positions may close quickly.
- Why this job: Be a key player in a dynamic retail environment and make a real impact on store success.
- Qualifications: Experience in management, strong leadership skills, and a passion for customer service.
The predicted salary is between 25000 - 32000 £ per year.
SHIFTS YOU ARE APPLYING FOR: 38.75hrs p/w; Mon 08:30 - 17:00; Tue 11:45 - 20:15; Thu 11:45 - 20:15; Fri 08:30 - 17:00; Sat 08:30 - 17:00
As an Assistant Store Manager, you’ll work closely with the Store Manager to support strong store performance, develop a high performing team, and deliver exceptional service standards that reflect the Russell & Bromley brand.
We’re looking for an experienced leader with strong commercial awareness and the ability to maintain high retail standards while creating a positive and inclusive team environment. This is a full time position and will require flexibility to work evenings, weekends and key trading days. We are open to discussing flexible working patterns. This role offers a competitive base salary plus sales-based commission.
About the Role- Support the Store Manager in the day to day operations and overall performance of the store
- Lead by example on the shop floor to deliver an exceptional customer experience
- Motivate, coach and develop the team to achieve sales targets and KPIs
- Maintain high standards across visual merchandising, stock management and store presentation
- Support compliance with company processes and operational standards
- Take responsibility for the store in the Store Manager’s absence
- A confident and supportive leader who enjoys working with people
- Passionate about customer experience, service and team development
- Commercially aware with a good understanding of KPIs and retail operations
- Experience in a management role, with a strong understanding of commercial and business operations
- Hands on, adaptable and collaborative in approach
We encourage you to apply early, as applications are reviewed on an ongoing basis and the role may close once sufficient applications have been received.
Successful candidates will be required to evidence their right to work before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without NEXT sponsorship.
Russell & Bromley Assistant Store Manager - Russell & Bromley Oxford (N122132) employer: Next Careers
At Victoria’s Secret, we pride ourselves on being an exceptional employer, offering a vibrant work culture where teamwork and passion for customer service thrive. Our Sales Associates enjoy flexible shifts, comprehensive training, and opportunities for personal growth in a supportive environment, all while being part of a globally recognised brand that values creativity and innovation. Located in Exeter, our store provides a unique chance to engage with customers in a dynamic setting, making every day rewarding and enjoyable.
StudySmarter Expert Advice🤫
We think this is how you could land Russell & Bromley Assistant Store Manager - Russell & Bromley Oxford (N122132)
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Next Careers, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Next Careers!
We think you need these skills to ace Russell & Bromley Assistant Store Manager - Russell & Bromley Oxford (N122132)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Next Careers, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Next Careers and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Next Careers that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Next Careers
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
