At a Glance
- Tasks: Lead and inspire a dynamic team to maximise sales and deliver exceptional customer experiences.
- Company: Join Bath & Body Works, a global leader in body care and home fragrances.
- Benefits: Enjoy flexible working options and invest in your personal development from day one.
- Other info: Great opportunities for career growth in a supportive team atmosphere.
- Why this job: Be part of a fast-paced environment where your leadership can make a real impact.
- Qualifications: Experience in retail leadership and a passion for customer service are essential.
The predicted salary is between 25000 - 30000 £ per year.
SHIFTS YOU ARE APPLYING FOR: 37hrs p/w; Sun 10:45 - 17:15; Mon 08:45 - 18:00; Wed 08:45 - 17:15; Thu 08:45 - 18:00; Fri 08:45 - 18:00
Bath & Body Works is a global leader in body care and home fragrances. We are looking for exceptional people to join the team and play a pivotal role in our continued growth journey.
To be an effective Assistant Store Manager, you will maximise fragrance and skincare sales, drive efficiencies and achieve performance targets by leading and inspiring your team to be their best. Every day will be varied, fast paced, challenging but ultimately rewarding. People are at the heart of what we do so your experience in providing leadership, coaching and motivating a high performing team will be crucial to your success. You can count on us to invest in your personal development from day one. Flexible working options are available.
About the Role:To be a successful Bath & Body Works Assistant Store Manager you will:
- Support the Store Manager in providing leadership and inspiring your team to be at their best, and stepping up to cover the store when needed.
- Create an atmosphere where delivering amazing service, achieving performance targets and accurate stock processes is at the core of everything you do, in an environment which is commercial, operationally efficient and safe.
- Deliver the best possible Bath & Body Works experience in store, which will include the team passionately advising and selling products whilst being an ambassador for the brand and maintaining the Bath & Body Works space.
- Support the Store Manager by being accountable for the store meeting all legal and compliance requirements in the areas you are responsible for.
- Demonstrate a hands-on approach for all operational and commercial activities by working alongside the team.
- Show resilience during periods of change and embrace feedback to continue to drive results.
- Ensure communication is up-to-date and accurate at all times in order to meet business needs.
You are passionate about our customers, our people and our fragrance and skincare products. This passion and energetic approach to work inspires others, creating a great working atmosphere and team spirit.
You have exceptional commercial understanding, with the know how to create a fantastic shopping experience for our customers. A team player who works at their best in a results driven, fast paced and challenging environment. You adapt to change quickly and can successfully bring the rest of the team on board with the new objectives.
A great communicator and can work naturally with people at all levels. You stay calm and approachable even under pressure - always realistic with your expectations of others.
Confidently problem solve, make sound business decisions, challenge processes and generate innovative ideas to take the business forward. Experienced in leading and coaching a high performing team and effectively dealing with people issues.
An effective multi tasker who can plan, organise and prioritise your workload.
In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.
What’s NextOur in store recruitment team will review the successfully completed online applications - those that match the job criteria closest will be contacted to arrange a Telephone or Video Interview so we can have a chat to find out more about you as a person. This may progress to an instore Assessment.
Bath and Body Works Assistant Store Manager - BBW Nottingham Victoria Centre employer: Next Careers
Bath & Body Works is an exceptional employer that prioritises personal development and offers flexible working options, making it an ideal place for those seeking a rewarding career in retail. With a strong focus on teamwork and customer service, employees are encouraged to lead, inspire, and grow within a vibrant and fast-paced environment at our Nottingham Victoria Centre location. Join us to be part of a brand that values its people and fosters a culture of excellence and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Bath and Body Works Assistant Store Manager - BBW Nottingham Victoria Centre
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Next Careers, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Next Careers!
We think you need these skills to ace Bath and Body Works Assistant Store Manager - BBW Nottingham Victoria Centre
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Next Careers, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Next Careers and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Next Careers that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Next Careers
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!