Delivery Team Member (Retail) – Fast-Paced, Flexible Hours in Norwich

SHIFTS YOU ARE APPLYING FOR: 7hrs p/w; Thu 09:00 - 13:00; Sat 16:30 - 19:30

Working as part of a fast‑paced store team, your top priority will be to efficiently process our products so that they are available to customers as quickly as possible. When you’re needed to work on the sales floor, your outstanding customer service skills will shine through. In return for supporting all Company policies and procedures and having a great attitude to work, we will invest in you and your development from day one. Flexible working options are available.

About the Role:

• To be a successful Delivery Team Member you will have perfect stock available for our customers by:
• Accurately processing stock quickly and to the highest standard, which includes scanning, unpacking, hanging, size cubing and putting stock away
• Ensuring all stock is gorgeously presented and put onto the sales floors or away in the stockrooms correctly
• Keeping operational areas of the store clean, tidy and organised
• Offering fast and friendly service to our customers from back or front areas of the store, working on the sales floor as needed
• Working as part of the store team, reporting to one of our Coordinators or Managers

About You:

• A great communicator who is friendly, calm and efficient – even on your busiest days
• Accurate, thorough and well organised, with excellent attention to detail
• You take pride in your work and approach all tasks with energy, pace and enthusiasm
• Happy to work on your own and keep yourself busy
• Flexible, supportive and always ready to go the extra mile for your team and our customers
• Enjoy taking control of your own development

In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.

What’s Next:

• As part of your application you will be required to complete an online assessment. This will involve a Working with Numbers Assessment and a Retail Scenarios Assessment.
• Our in‑store recruitment team will then review the successfully completed applications and those that match the job criteria closest will be contacted to arrange an initial Interview so we can have a chat to find out more about you.
• In order to apply for this position you must not have had an unsuccessful online assessment (as detailed above) in the last 6 months.

Benefits:

• Recognition and rewards for doing a great job and achieving great results
• 25% off most NEXT, MADE, Lipsy, Gap and Victoria's Secret products (when purchased through NEXT)
• 10% off most partner brands & up to 15% off Branded Beauty
• 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract)
• Early VIP access to sale stock
• Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
• Access to fantastic discounts at our Staff Shops
• Access a digital GP and other free health and wellbeing services
• Life assurance
• You can register for a discounted health plan for you and your family
• Financial Wellbeing – Save, track and enhance your financial wellbeing
• Apprenticeship – Earn, learn and gain a qualification (England stores only)
• Direct to Work – Discount online and instore, collect your items the next day for free from your place of work or local store
• Support Networks – Access to Network Groups to empower and celebrate each other
• Wellhub – Discounted flexible monthly gym memberships, with apps, PT sessions and more

Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long‑term condition, feel free to get in touch with us by email careers@next.co.uk (please include 'Workplace Adjustments' in the subject line), or call us on 0116 479 2223 / 0044 116 479 2223 (line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm. Excludes bank holidays).

What's Next?

• Apply Show us what you can do. Submit your application online and our in‑store recruiters will take a first look at your experience and strengths.
• Pre‑screening Let’s talk. If you’re successful at this stage we will get in touch for an initial conversation by video or phone to learn more about you and share what the team is looking for.
• In‑store Assessment Show us what you can do. You’ll be invited to an in‑store assessment or interview to experience the role first‑hand and talk through your experience in more detail. For management roles, this may also include a competency‑based interview.
• Offer If it’s the right match, our in‑store recruiters will be in touch with a job offer and next steps. This is where your journey with NEXT begins.

Team Overview:

Retail is where customers meet NEXT. Step into any of our stores and you’ll find energy, variety and opportunity. No two days are the same. It’s fast‑paced, full of growth and all about our brilliant collaborative team. From outlets to full‑range stores, there’s space for you to make your mark.

About NEXT:

You know Next, but did you know we’re a FTSE‑100 retail company employing over 44,000 people across the Next group. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 450 stores, plus the Next Online and it’s now possible to buy on‑line from over 80 countries around the world! So we’ve gone global! Are you ready to take it on? Challenges. Opportunities. The future. Let’s take it on at NEXT.