At a Glance
- Tasks: Lead and inspire your team while overseeing stock and operational processes.
- Company: Join a dynamic retail company focused on customer experience and team spirit.
- Benefits: Flexible working hours, personal development investment, and competitive benefits.
- Other info: Exciting opportunities for career growth and a supportive team culture.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in team leadership and a passion for delivering excellent customer service.
The predicted salary is between 30000 - 40000 € per year.
SHIFTS YOU ARE APPLYING FOR: 38.75hrs p/w; Sun 08:00 - 16:30; Tue 08:45 - 17:15; Wed 08:45 - 17:15; Thu 08:00 - 16:30; Fri 11:45 - 20:15
To be an effective Operations Manager, you will support the Store Manager and be responsible for overseeing all stock and operational processes for stockroom/warehouse, security and offices. You will lead and inspire your team to be their best in order to maximise sales, drive efficiencies and achieve performance targets. Every day will be varied, fast paced, challenging but ultimately rewarding. People are at the heart of what we do so your experience in leading, coaching and motivating a high performing team will be crucial to your success. You can count on us to invest in your personal development from day one. Flexible working options are available.
About the Role:
- Support the Store Manager in providing leadership and inspiring your team to be at their best, and stepping up to cover the store when needed.
- Create an atmosphere where delivering amazing service, achieving performance targets and accurate stock processes is at the core of everything you do, in an environment which is commercial, operationally efficient and safe.
- Support the Store Manager by being accountable for the store meeting all legal and compliance requirements in the areas you are responsible for.
- Be confident in leading disciplinary/grievance procedures where necessary.
- Have a clear understanding of managing manhour control expectations, to ensure all store processes are managed effectively and efficiently.
- Demonstrate a hands-on approach for all operational and commercial activities by working alongside the team.
- Show resilience during periods of change and embrace feedback to continue to drive results.
- Ensuring security staff are utilised effectively and that all Company security procedures are adhered to at all times.
- Ensure training, development and recruitment needs are addressed to a high standard.
We’ll offer amazing benefits.
About You:
- You are passionate about our customers, our people and our products. This passion and energetic approach to work inspires others, creating a great working atmosphere and team spirit.
- You have an exceptional commercial and operational understanding, with the know how to create a fantastic shopping experience for our instore and online customers.
- A team player who works at their best in a results driven, fast paced and challenging environment. You adapt to change quickly and can successfully bring the rest of the team on board with the new objectives.
- A great communicator and can work naturally with people at all levels. You stay calm and approachable even under pressure - always realistic with your expectations of others.
- Confidently problem solve, make sound business decisions, challenge processes and generate innovative ideas to take the business forward.
- Experienced in leading and coaching a high performing team and effectively dealing with people issues.
- An effective multi tasker who can plan, organise and prioritise your workload.
- Have a flexible approach to working hours and be willing to work reasonable additional hours, some public holidays and Sundays in line with the needs of the business.
In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.
What’s Next: Press the apply button now to start your application. Once you have applied for the job, we will initially consider your skills and experience based on your application. If you match our criteria we will be in touch to arrange a Telephone or Video Interview to find out more about your job history and more about you as a person. The next stage would be an in store assessment. In order to apply for this position you must not have had an unsuccessful application for a similar role in 6 months.
Operations Manager - Northampton Riverside (N116707) employer: Next Careers
As an Operations Manager at our Northampton Riverside location, you will thrive in a dynamic and supportive environment that prioritises personal development and team success. We offer flexible working options, a strong emphasis on employee growth, and a culture that values collaboration and innovation, making it an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager - Northampton Riverside (N116707)
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and authentic, not like a robot. Think about how your past experiences relate to the role of Operations Manager and be ready to share those stories.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! This shows that you’re engaged and serious about the position. Ask about team dynamics or how success is measured in the role – it’ll give you valuable insights too.
✨Tip Number 4
After your interview, send a quick thank-you email. It’s a nice touch and keeps you fresh in their minds. Plus, it shows your enthusiasm for the role. Remember, we’re all about making connections!
We think you need these skills to ace Operations Manager - Northampton Riverside (N116707)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Operations Manager role. Highlight your experience in leading teams, managing stock processes, and achieving performance targets. We want to see how your skills align with what we’re looking for!
Show Your Passion:Let your enthusiasm for customer service and team leadership shine through in your application. We love candidates who are passionate about creating a great shopping experience and inspiring their teams. Share specific examples that demonstrate this passion!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so don’t be afraid to show your personality while being professional!
Apply Through Our Website:Don’t forget to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at Next Careers
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Operations Manager role. Familiarise yourself with the key responsibilities like stock management, team leadership, and compliance requirements. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Since this role involves leading a team, be prepared to discuss your experience in coaching and motivating others. Think of specific examples where you've inspired your team to achieve targets or overcome challenges. This will demonstrate your capability to create a positive working atmosphere.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle pressure. Practice responses to situations like managing a team during busy periods or dealing with compliance issues. This will help you articulate your thought process and decision-making skills effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, team dynamics, or future goals. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you. Plus, it keeps the conversation engaging!
