At a Glance
- Tasks: Deliver outstanding customer service and manage stock operations in a fast-paced retail environment.
- Company: Join a leading retail brand known for its supportive culture and development opportunities.
- Benefits: Enjoy discounts on top brands, flexible hours, and access to health and wellbeing services.
- Other info: Flexible working options and career growth through apprenticeships available.
- Why this job: Be part of a dynamic team where your contributions are recognised and rewarded.
- Qualifications: Great communication skills and a friendly attitude are essential.
The predicted salary is between 20000 - 25000 £ per year.
Working as part of a fast‑paced store team, your top priority will be to offer outstanding service and excellent stock operations to our customers. In return for supporting all Company policies and procedures and having a great attitude to work, we will invest in you and your development from day one. Flexible working options are available.
About the Role
- Offer fast and friendly service at all times, helping our customers to find the perfect products
- Share your passion and knowledge about our amazing products
- Work in all areas of the store, including sales floors, stockrooms and processing deliveries
- Take control of your own development
About You
- A great communicator who’s always looking for ways you can help
- Friendly, calm and efficient – even on your busiest days
- Excited about the challenge of a varied and fast‑paced job
- Flexible, supportive and always ready to go the extra mile
Benefits
- Recognition and rewards for doing a great job and achieving great results
- 25% off most NEXT, MADE, Lipsy, Gap and Victoria's Secret products (when purchased through NEXT)
- 10% off most partner brands & up to 15% off Branded Beauty
- 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract)
- Early VIP access to sale stock
- Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
- Access to fantastic discounts at our Staff Shops
- Access to a digital GP and other free health and wellbeing services
- Life assurance
- You can register for a discounted health plan for you and your family
- Financial Wellbeing – Save, track and enhance your financial wellbeing
- Apprenticeship – Earn, learn and gain a qualification (England stores only)
- Direct to Work – Discount online and in‑store, collect your items the next day for free from your place of work or local store
- Support Networks – Access to Network Groups to empower and celebrate each other
- Wellhub – Discounted flexible monthly gym memberships, with apps, PT sessions and more
In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.
Customer-Focused Retail Team Member | Flexible Hours in Newcastle upon Tyne employer: Next Careers
At NEXT, we pride ourselves on being an exceptional employer, offering a vibrant work culture in Newcastle Kingston where flexibility and personal development are at the forefront. Our team members enjoy a range of benefits including generous discounts, access to health and wellbeing services, and opportunities for career growth through apprenticeships, all while working in a supportive environment that values outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Customer-Focused Retail Team Member | Flexible Hours in Newcastle upon Tyne
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and products. This way, you can show off your passion and knowledge about what they offer, which is super important for a customer-focused role.
✨Tip Number 2
Practice your communication skills! Since being a great communicator is key for this job, try role-playing with a friend or family member. This will help you feel more confident when chatting with customers and showing how you can go the extra mile.
✨Tip Number 3
Be ready to showcase your flexibility! During the interview, share examples of how you've adapted to different situations in past jobs. This will highlight your ability to thrive in a fast-paced environment, which is exactly what they're looking for.
✨Tip Number 4
Apply through our website! We want to make sure your application gets the attention it deserves. Plus, it’s a great way to stay updated on any new opportunities that pop up. So, don’t hesitate – get your application in today!
We think you need these skills to ace Customer-Focused Retail Team Member | Flexible Hours in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and retail. A friendly tone can make a big difference!
Tailor Your Application:Make sure to tailor your application to the role. Highlight your experience in fast-paced environments and your ability to communicate effectively. We love seeing how your skills match what we’re looking for!
Be Specific About Your Experience:Use specific examples from your past experiences to demonstrate your skills. Whether it’s handling stock or providing excellent customer service, concrete examples will help us see how you can contribute to our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Next Careers
✨Know the Products Inside Out
Before your interview, take some time to familiarise yourself with the products the company offers. Being able to discuss specific items and share your passion for them will show that you're genuinely interested in the role and can provide excellent service.
✨Demonstrate Your Communication Skills
As a Customer-Focused Retail Team Member, communication is key. Practice answering common interview questions clearly and confidently. Think of examples from your past experiences where you’ve successfully helped customers or worked as part of a team.
✨Show Your Flexibility
This role requires someone who can adapt to a fast-paced environment. Be prepared to discuss how you've handled busy situations in the past and your willingness to take on various tasks around the store. Highlighting your flexibility will make you stand out.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might ask about training opportunities or how the team supports each other during busy periods. It’s a great way to demonstrate your enthusiasm!
