At a Glance
- Tasks: Lead and inspire a team to maximise sales and drive operational efficiency.
- Company: Join a dynamic retail company focused on customer experience and team spirit.
- Benefits: Flexible working hours, personal development, and competitive benefits package.
- Other info: Opportunity for career growth in a supportive and energetic atmosphere.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in team leadership and a passion for customer service.
The predicted salary is between 30000 - 40000 € per year.
SHIFTS YOU ARE APPLYING FOR: 38.75hrs p/w; Mon 12:45 - 21:15; Wed 07:00 - 15:30; Thu 07:00 - 15:30; Fri 06:00 - 14:30; Sat 07:00 - 15:30
To be an effective Operations Manager, you will support the Store Manager and be responsible for overseeing all stock and operational processes for stockroom/warehouse, security and offices. You will lead and inspire your team to be their best in order to maximise sales, drive efficiencies and achieve performance targets. Every day will be varied, fast paced, challenging but ultimately rewarding. People are at the heart of what we do so your experience in leading, coaching and motivating a high performing team will be crucial to your success. You can count on us to invest in your personal development from day one. Flexible working options are available.
About the Role:
- Support the Store Manager in providing leadership and inspiring your team to be at their best, and stepping up to cover the store when needed.
- Create an atmosphere where delivering amazing service, achieving performance targets and accurate stock processes is at the core of everything you do, in an environment which is commercial, operationally efficient and safe.
- Support the Store Manager by being accountable for the store meeting all legal and compliance requirements in the areas you are responsible for.
- Be confident in leading disciplinary/grievance procedures where necessary.
- Have a clear understanding of managing manhour control expectations, to ensure all store processes are managed effectively and efficiently.
- Demonstrate a hands-on approach for all operational and commercial activities by working alongside the team.
- Show resilience during periods of change and embrace feedback to continue to drive results.
- Ensuring security staff are utilised effectively and that all Company security procedures are adhered to at all times.
- Ensure training, development and recruitment needs are addressed to a high standard.
About You:
- You are passionate about our customers, our people and our products. This passion and energetic approach to work inspires others, creating a great working atmosphere and team spirit.
- You have an exceptional commercial and operational understanding, with the know how to create a fantastic shopping experience for our instore and online customers.
- A team player who works at their best in a results driven, fast paced and challenging environment. You adapt to change quickly and can successfully bring the rest of the team on board with the new objectives.
- A great communicator and can work naturally with people at all levels. You stay calm and approachable even under pressure - always realistic with your expectations of others.
- Confidently problem solve, make sound business decisions, challenge processes and generate innovative ideas to take the business forward.
- Experienced in leading and coaching a high performing team and effectively dealing with people issues.
- An effective multi tasker who can plan, organise and prioritise your workload.
- Have a flexible approach to working hours and be willing to work reasonable additional hours, some public holidays and Sundays in line with the needs of the business.
In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.
What’s Next
Press the apply button now to start your application. Once you have applied for the job, we will initially consider your skills and experience based on your application. If you match our criteria we will be in touch to arrange a Telephone or Video Interview to find out more about your job history and more about you as a person. The next stage would be an in store assessment. In order to apply for this position you must not have had an unsuccessful application for a similar role in 6 months.
Operations Manager - New Malden (N115642) employer: Next Careers
As an Operations Manager at our New Malden location, you will thrive in a dynamic and supportive environment that prioritises personal development and team success. We offer flexible working options, a strong emphasis on employee growth, and a culture that values collaboration and innovation, ensuring that every day is both challenging and rewarding. Join us to lead a passionate team dedicated to delivering exceptional service and achieving outstanding results.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager - New Malden (N115642)
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and authentic, not like a robot. Use examples from your past experiences to illustrate your skills and how they relate to the role.
✨Tip Number 3
Prepare some thoughtful questions to ask at the end of your interview. This shows that you're engaged and serious about the position. Ask about team dynamics or what success looks like in the role – it’ll make you stand out!
✨Tip Number 4
Follow up after your interview with a quick thank-you email. It’s a nice touch and keeps you fresh in their minds. Plus, it shows your enthusiasm for the role and appreciation for their time!
We think you need these skills to ace Operations Manager - New Malden (N115642)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Operations Manager role. Highlight your experience in leading teams and managing stock processes, as these are key aspects of the job.
Showcase Your Passion:Let your enthusiasm for customer service and team leadership shine through in your application. We want to see how your energetic approach can inspire others and create a great working atmosphere.
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your relevant skills and experiences at a glance.
Apply Through Our Website:Don’t forget to hit that apply button on our website! It’s the best way for us to receive your application and get the ball rolling on your journey with us.
How to prepare for a job interview at Next Careers
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Operations Manager role. Familiarise yourself with the key responsibilities mentioned in the job description, such as overseeing stock processes and leading a team. This will help you articulate how your experience aligns with their needs.
✨Showcase Your Leadership Skills
Since this role involves leading and inspiring a team, be prepared to share specific examples of how you've successfully managed teams in the past. Highlight your coaching and motivational techniques, and how they contributed to achieving performance targets.
✨Demonstrate Problem-Solving Abilities
The ability to problem-solve is crucial for an Operations Manager. Think of instances where you've faced challenges in a fast-paced environment and how you overcame them. Be ready to discuss your thought process and the outcomes of your decisions.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask the interviewer. Inquire about the team dynamics, the company's approach to training and development, or how they measure success in the role. This shows your genuine interest and helps you assess if the company is the right fit for you.
