At a Glance
- Tasks: Create amazing shopping experiences and provide exceptional customer service.
- Company: Join Joules, a vibrant brand with a passion for style and creativity.
- Benefits: Enjoy discounts, life assurance, and a supportive work environment.
- Other info: Flexible working options available and great career growth opportunities.
- Why this job: Be part of a dynamic team and make a real impact in retail.
- Qualifications: No specific qualifications needed, just a passion for retail and teamwork.
The predicted salary is between 8 - 12 £ per hour.
About the Role:
The grass is greener…at Joules! We have an eye for detail. We care and we challenge. We are creative and commercial, passionate and practical. We are flexible and generous. We inspire hard work and lead with kindness. We have big ambitions and are never afraid to give it some welly.
Step into a role as a Sales Assistant working in one of our retail stores, where you will create an amazing shopping experience. You will combine your expert understanding of the Joules products with a friendly, welcoming approach to provide exceptional customer service within the store. Flexible working options are available.
About You:
As a Sales Assistant, you will be the face of Joules, where you will focus your energy on understanding the store targets and deliverables and creating a shopping experience that delivers to our customers’ needs and is unique to the Joules brand. You are keen to work as part of a team and you play your part in ensuring the retail operational standards both on the shop floor and back of house are maintained at all times. Whatever the task, you’re passionate about doing it better and realising your retail potential along the way.
We’ve packed each of our stores with character from the outside in, by choosing the most eccentric British buildings we can find, and from the inside out by stocking them with colourful characters who share our approach to style.
As a company that values its people as its biggest asset, we want to look after ours so that they feel at home. So we put together a package of financial rewards and wellbeing benefits to help you achieve your perfect balance of work and play. To find out more about our benefits see below.
- Recognition and rewards for doing a great job and achieving great results
- 25% off most Joules, NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
- 10% off most partner brands & up to 15% off Branded Beauty
- Access to fantastic discounts at our Staff Shops
- Life assurance
- You can register for a discounted health plan for you and your family
A bold and vibrant place to work. Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email retail_joulesHR@next.co.uk (please include ‘Workplace Adjustments’ in the subject line), or call us on 0116 479 2223 / 0044 116 479 2223 (line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm. Excludes bank holidays).
What's Next?
- Apply: Show us what you can do. Submit your application online and our in-store recruiters will take a first look at your experience and strengths.
- Pre-screening: Let’s talk. If you're successful at this stage we will get in touch for an initial conversation by video or phone to learn more about you and share what the team is looking for.
- In-store Assessment: Show us what you can do. You’ll be invited to an in-store assessment or interview to experience the role first‑hand and talk through your experience in more detail. For management roles, this may also include a competency‑based interview.
- Offer: If it’s the right match, our in-store recruiters will be in touch with a job offer and next steps. This is where your journey with NEXT begins.
Team Overview: Retail is where customers meet NEXT. Step into any of our stores and you’ll find energy, variety and opportunity. No two days are the same. It’s fast‑paced, full of growth and all about our brilliant collaborative team. From outlets to full‑range stores, there’s space for you to make your mark.
Explore similar opportunities across our business. You’ve probably heard of NEXT, but did you know about our portfolio? Every brand in our offering brings a distinct story, attitude and community. Spanning contemporary lifestyle brands, established high street names and timeless collections, together they showcase the vibrancy of today’s retail world.
About Joules: Our Working Way At Joules, we honour our British heritage while creating products and experiences that delight, inspire, and connect with our customers every day. We are committed to bringing freshness and innovation to our collections, delivering style, quality, and joy in every season. We strive to be the leading brand in preppy, heritage ‘time off’ clothing, offering standout outerwear and rainwear, layered autumn and winter essentials, fresh spring and summer styles, and a broad selection across womenswear, menswear, kidswear and homeware.
At Joules we lead on product, design, print, creative brand strategy and marketing whilst NEXT supports retail, HR, finance, distribution, customer service and returns – offering operational excellence. Challenges. Opportunities. The future. Let’s take it on at NEXT.
Joules Sales Assistant - Monmouth (N118035) employer: Next Careers
At Joules, we pride ourselves on being an exceptional employer that values creativity, teamwork, and personal growth. Our vibrant work culture in Monmouth encourages flexibility and offers a range of benefits, including generous discounts and health plans, ensuring our employees feel supported and appreciated. Join us to be part of a passionate team where your contributions are recognised, and you can thrive in a unique retail environment that celebrates British heritage and style.
StudySmarter Expert Advice🤫
We think this is how you could land Joules Sales Assistant - Monmouth (N118035)
✨Tip Number 1
Get to know Joules! Familiarise yourself with their products and brand values. When you walk into that interview, show off your passion for their style and how you can contribute to creating an amazing shopping experience.
✨Tip Number 2
Practice makes perfect! Before your in-store assessment, do a mock interview with a friend or family member. Focus on showcasing your customer service skills and how you can work as part of a team to meet store targets.
✨Tip Number 3
Dress the part! Show up looking smart and embodying the Joules vibe. Your appearance can make a great first impression, so wear something that reflects the brand's style while still being comfortable.
✨Tip Number 4
Don’t forget to follow up! After your interview or assessment, send a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and professional, which is always a plus!
We think you need these skills to ace Joules Sales Assistant - Monmouth (N118035)
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for retail and customer service.
Tailor Your Application:Make sure to customise your application to reflect how your skills and experiences align with the Joules brand. Highlight any relevant experience that shows you understand our values and what we stand for.
Keep It Clear and Concise:We appreciate a straightforward approach. Keep your application clear and to the point, making it easy for us to see why you’d be a great fit for the Sales Assistant role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with Joules.
How to prepare for a job interview at Next Careers
✨Know Your Joules
Before your interview, make sure you’re familiar with Joules' products and brand values. Dive into their website and social media to understand their style and ethos. This will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Showcase Your Customer Service Skills
As a Sales Assistant, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Think about how you can create a welcoming shopping experience and be ready to discuss this during your interview.
✨Emphasise Teamwork
Joules values collaboration, so be prepared to talk about your experiences working in a team. Share specific instances where you contributed to a team goal or helped a colleague. This will demonstrate that you can work well with others and fit into their vibrant culture.
✨Ask Thoughtful Questions
At the end of your interview, don’t forget to ask questions! This shows your interest in the role and the company. You might ask about the team dynamics, what a typical day looks like, or how Joules supports its employees’ growth. It’s a great way to leave a lasting impression!
