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For Companies At a Glance
- Tasks: Deliver exceptional customer service and assist with product selection in a vibrant retail environment.
- Company: Join the iconic Victoria's Secret team at Westfield London.
- Benefits: Enjoy 25% off products, exclusive offers, and access to health and wellbeing services.
- Why this job: Be part of a fun, dynamic team and create memorable experiences for customers.
- Qualifications: Passion for retail and eagerness to learn about customer service.
- Other info: Flexible hours and opportunities for personal growth in a supportive atmosphere.
The predicted salary is between 13000 - 16000 £ per year.
As a Sales Associate at Victoria's Secret you'll work in an exciting, engaging, fast-paced environment, surrounded by a friendly and supportive team who are all connected through their passion for delivering the very best customer experience.
No two days are ever the same, which is part of the fun, however we can give you an idea of what's in store for you...
- Customer Service - through your passion for our products, you'll be delivering an exceptional customer experience to all our customers, from helping them find the perfect product to helping them complete their purchase at the till.
- Brand Bra Experience - providing our brand bra fitting experience, giving customers expert advice as to their size and what styles suit their needs best.
- Visual Merchandising - with the training provided you'll be owning the merchandising and presentation of our products, helping customers find the products they need, and the things they didn't even know they needed!
- Store Standards - maintaining store standards, front and back, including managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures.
About you
- Passion for retail - You have a passion for all things retail whether it be front or back of house, ultimately creating a unique experience for every customer is your favourite thing to do.
- Love the customer - You have a keenness to learn and develop your customer service skills and product knowledge, always wanting to take part in the amazing learning programmes we have to offer.
- Relationships that count - You are keen to be part of the business and want to develop valued relationships with your team and our customers.
- Team Player - You are flexible, supportive and contribute to a positive working environment for all team members.
- Fast is fun - you like to work in a busy environment and can adapt to completing different tasks throughout the day.
About us
We are the specialist retailer of fashion-inspired signature lingerie, sleepwear, athleisure and swim, as well as award-winning prestige fragrances and body care. Our associates are the core of our business and by bringing our brand values to life they create lifelong relationships with our customers and inspire a happy, healthy and inclusive workplace where we cherish our diversity.
While our job adverts outline ideal skills and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Victoria's Secret and you can demonstrate an alignment with core parts of the role and our values, we would encourage you to apply.
If you are looking to become part of a fun and dynamic team then apply today and become part of one of the most iconic brands in the world!
What's next
Being part of a great brand isn't the only thing we have on offer, you'll also get access to:
- 25% off a huge selection of Victoria's Secret, Next, Gap in store.
- Amazing deals and exclusive offers from over 3,500 retailers through Reward Gateway.
- Incentives and competitions with amazing prizes that run all year round.
- Access to free financial, health and wellbeing services including 24/7 digital GP.
- Learning and development opportunities and support with upskilling core skills through on the job training.
- Core benefits such as pension contributions and life assurance.
Conditions apply to all benefits. These benefits are discretionary and subject to change.
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email UKHR@victoriassecret.co.uk (please include 'Workplace Adjustments' in the subject line).
Sales Associate - V S London Westfield (N111617) employer: Next Careers
Contact Detail:
Next Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - V S London Westfield (N111617)
✨Tip Number 1
Get to know the brand! Before your interview, dive into Victoria's Secret's history and values. This will not only help you answer questions better but also show your genuine interest in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to connect with customers. Role-playing with a friend can help you feel more confident when it comes to delivering that exceptional experience.
✨Tip Number 3
Show off your teamwork spirit! Be ready to share examples of how you've worked well in a team before. Highlighting your flexibility and support for others will resonate well with the hiring team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Victoria's Secret family. Don’t miss out on this opportunity!
We think you need these skills to ace Sales Associate - V S London Westfield (N111617)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for retail shine through! We want to see how excited you are about creating unique customer experiences and being part of our vibrant team.
Tailor Your Application: Make sure to customise your application to highlight the skills and experiences that align with the role. Mention any relevant customer service experience or teamwork examples that showcase your fit for the Sales Associate position.
Be Authentic: We love genuine personalities! Don’t be afraid to let your true self come through in your application. Share your story and what makes you a great fit for Victoria's Secret – we’re all about building relationships that count!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you one step closer to joining our amazing team!
How to prepare for a job interview at Next Careers
✨Know Your Products
Before the interview, take some time to familiarise yourself with Victoria's Secret products. Understand the different lines, sizes, and styles available. This will not only show your passion for the brand but also help you answer questions about customer service and product knowledge.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered exceptional customer service. Think about times when you went above and beyond to help a customer. This will demonstrate your love for the customer and your ability to create unique experiences.
✨Emphasise Teamwork
Victoria's Secret values a supportive team environment. Be ready to discuss how you've worked effectively in teams before. Share stories that highlight your flexibility and how you contribute to a positive atmosphere, as this aligns with their team player ethos.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programmes they offer or how they maintain store standards. This shows your genuine interest in the role and your eagerness to learn and grow within the company.
