At a Glance
- Tasks: Create memorable experiences for customers and support store operations.
- Company: Join the vibrant GAP team at Wembley Outlet.
- Benefits: Flexible shifts, dynamic work environment, and a chance to grow your retail skills.
- Other info: Ideal for those who thrive in a fast-paced, collaborative setting.
- Why this job: Be the face of a brand and connect with shoppers every day.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 10 - 12 £ per hour.
SHIFTS YOU ARE APPLYING FOR: 37.50hrs p/w; Mon 11:45 - 20:15; Tue 09:45 - 18:15; Wed 09:45 - 18:15; Thu 12:45 - 21:15; Sat 09:45 - 18:15
About the Role:
Join the GAP team! As a Sales Associate at GAP you will play a key role in creating a memorable and engaging experience for every customer. You’ll be the face of the brand, connecting with shoppers, sharing product knowledge and supporting store operations across all areas. Your passion for retail and ability to deliver a first-class service during each interaction will make you an essential part of our team. This role is ideal for someone who enjoys working with people, takes pride in delivering excellent service, and contributes to a collaborative, high-performing culture.
To be a successful Sales Associate at GAP you will:
- Deliver outstanding customer service and support across sales, fitting rooms and tills
- Drive sales by recommending products and using suggestive sales techniques
- Maintain a clean and organised welcoming store environment
- Follow all store procedures for handling returns, exchanges, and customer concerns
- Support operational processes including restocking, back of house tasks, and store presentation
- Work towards individual and team goals to contribute to overall store success
About You:
To be successful at GAP you will have:
- Strong communication and interpretation skills
- A customer first mindset and positive attitude
- Ability to learn quickly and adapt in a dynamic retail environment
- Passion for retail and delivering high standards in everything you do
- Flexibility to work evenings, weekends, holidays and varied shifts
In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.
What’s Next:
As part of your application you will be required to complete an online assessment. This will involve a Working with Numbers Assessment and a Retail Scenarios Assessment. Our in-store recruitment team will then review the successfully completed applications and those that match the job criteria closest will be contacted to arrange an initial interview so we can have a chat to find out more about you. In order to apply for this position you must not have had an unsuccessful online assessment (as detailed above) in the last 6 months. Best of luck!
GAP Team Member - Wembley Outlet (N121062) in London employer: Next Careers
GAP is an exceptional employer that fosters a vibrant and inclusive work culture, where every team member is valued for their contributions. Located in the bustling Wembley Outlet, employees enjoy flexible shifts, competitive pay, and opportunities for personal growth within a supportive environment that prioritises customer engagement and teamwork. Join us to be part of a dynamic retail experience that not only enhances your skills but also allows you to connect with a diverse community of shoppers.
StudySmarter Expert Advice🤫
We think this is how you could land GAP Team Member - Wembley Outlet (N121062) in London
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Next Careers, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace GAP Team Member - Wembley Outlet (N121062) in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Next Careers that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Next Careers will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Next Careers and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Next Careers
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Next Careers, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Next Careers!
