At a Glance
- Tasks: Help customers find their perfect fragrance and skincare products with a smile.
- Company: Join Bath & Body Works, a global leader in body care and fragrances.
- Benefits: Enjoy discounts, flexible hours, and opportunities for personal development.
- Other info: Dynamic retail environment with plenty of growth opportunities.
- Why this job: Be part of a vibrant team and share your passion for fragrance every day.
- Qualifications: A love for fragrance and great communication skills are essential.
The predicted salary is between 8 - 12 £ per hour.
Bath & Body Works is a global leader in body care and home fragrances. We are looking for exceptional people to join the team and play a pivotal role in our continued growth journey.
We need amazing Team Members, with a love for all things fragrance and skincare. Your top priority will be to offer warm, friendly and professional service and beautifully presented stock. In return for supporting all Company policies and procedures and having a great attitude to work, we will invest in you and your development from day one. Flexible working options are available.
About the Role:
- Be responsible for the Bath & Body Works experience, which will include passionately advising and selling products whilst being an ambassador for the brand and maintaining the Bath & Body Works space.
- Love all things fragrance, with a keen interest in keeping up to date with what’s new in the fragrance and skincare market.
- Offer warm, friendly and professional service at all times, helping our customers to find the perfect gifts and goodies, demonstrating your enthusiasm and knowledge of the brand.
- Demonstrate a good understanding of Bath & Body Works training and take control of your own development.
- Maintain health and safety policies of our team and our customers. All Team Members must work safely, according to our guidelines at all times.
About You:
- Passionate about promoting fragrance and skincare and what it has to offer our customers.
- A great communicator who’s always looking for ways you can help.
- Friendly, calm and efficient – even on your busiest days.
- Excited about the challenge of a varied and fast-paced job.
- Flexible, supportive and always ready to go the extra mile.
In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.
What’s Next
Our in store recruitment team will review the successfully completed online applications - those that match the job criteria closest will be contacted to arrange a Telephone or Video Interview so we can have a chat to find out more about you as a person. This may progress to an in-store Assessment.
Recognition and rewards for doing a great job and achieving great results:
- 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT).
- 10% off most partner brands & up to 15% off Branded Beauty.
- 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract).
- Early VIP access to sale stock.
- Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform.
- Access to fantastic discounts at our Staff Shops.
- Access a digital GP and other free health and wellbeing services.
- Life assurance.
- You can register for a discounted health plan for you and your family.
- Financial Wellbeing - Save, track and enhance your financial wellbeing.
- Apprenticeship - Earn, learn and gain a qualification (England stores only).
- Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store.
- Support Networks - Access to Network Groups to empower and celebrate each other.
- Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more.
Conditions apply to all benefits. These benefits are discretionary and subject to change.
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email careers@next.co.uk (please include 'Workplace Adjustments' in the subject line), or call us on 0116 479 2223 / 0044 116 479 2223 (line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm. Excludes bank holidays).
Pre-screening
Let’s talk. If you’re successful at this stage we will get in touch for an initial conversation by video or phone to learn more about you and share what the team is looking for.
In-store Assessment
Show us what you can do. You’ll be invited to an in-store assessment or interview to experience the role first-hand and talk through your experience in more detail. For management roles, this may also include a competency-based interview.
Offer
If it’s the right match, our in-store recruiters will be in touch with a job offer and next steps. This is where your journey with NEXT begins.
Team Overview
Retail is where customers meet NEXT. Step into any of our stores and you’ll find energy, variety and opportunity. No two days are the same. It’s fast-paced, full of growth and all about our brilliant collaborative team. From outlets to full-range stores, there’s space for you to make your mark.
Explore similar opportunities across our business.
About NEXT
You know Next, but did you know we’re a FTSE-100 retail company employing over 35,000 people across the UK and Ireland? We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 500 stores, plus the Next Online and it’s now possible to buy on-line from over 70 countries around the world! So we’ve gone global! Challenges. Opportunities. The future. Let’s take it on at NEXT.
Bath and Body Works Fragrance Associate - Stratford Westfield (N114506) in London employer: Next Careers
Bath & Body Works is an exceptional employer, offering a vibrant work culture where passion for fragrance and skincare is celebrated. With flexible working options, generous employee discounts, and a commitment to personal development, team members are empowered to thrive in a fast-paced retail environment. Join us at our Stratford Westfield location, where you can grow your career while being part of a supportive and dynamic team.
StudySmarter Expert Advice🤫
We think this is how you could land Bath and Body Works Fragrance Associate - Stratford Westfield (N114506) in London
✨Tip Number 1
Get to know Bath & Body Works inside out! Familiarise yourself with their products and brand values. This way, when you chat with the team during interviews, you can show off your passion and knowledge.
✨Tip Number 2
Practice your communication skills! Since you'll be helping customers find their perfect fragrance, being friendly and engaging is key. Try role-playing with a friend or family member to boost your confidence.
✨Tip Number 3
Be ready for that in-store assessment! It’s your chance to shine. Show your enthusiasm and how you can contribute to the team. Think about examples from your past experiences that highlight your customer service skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the Bath & Body Works family!
We think you need these skills to ace Bath and Body Works Fragrance Associate - Stratford Westfield (N114506) in London
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for fragrance and skincare shine through! We want to see that you're genuinely excited about the products and the role.
Be Friendly and Professional:Remember, you're applying for a customer-facing role. Use a warm and friendly tone in your application to reflect the kind of service we expect at Bath & Body Works. Show us you can connect with customers!
Tailor Your Application:Make sure to highlight any relevant experience or skills that match the job description. We love seeing how your background aligns with what we're looking for, so don’t hold back!
Apply Through Our Website:For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Next Careers
✨Know Your Fragrance
Before the interview, brush up on your knowledge of Bath & Body Works products and the latest trends in fragrance and skincare. Being able to discuss your favourite scents or recent launches will show your passion for the brand and help you connect with the interviewer.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help a customer. This role is all about creating a warm and friendly atmosphere, so demonstrating your ability to do this will be key.
✨Dress the Part
Since you'll be representing Bath & Body Works, make sure to dress smartly and in line with the brand's aesthetic. A polished appearance not only shows respect for the interview process but also reflects your understanding of the brand's image.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. Inquire about team dynamics, training opportunities, or what success looks like in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.