Retail Sales Manager – Lead a High-Impact Team (Flexible) in Liverpool

Retail Sales Manager – Lead a High-Impact Team (Flexible) in Liverpool

Liverpool Full-Time 26772 - 26772 £ / year (est.) No working from home possible
Next Careers

At a Glance

  • Tasks: Lead a dynamic team to deliver exceptional customer service and achieve sales targets.
  • Company: Join NEXT, a leading UK fashion retailer with a vibrant team culture.
  • Benefits: Enjoy discounts, flexible working, and personal development from day one.
  • Other info: Fast-paced environment with endless opportunities for career growth.
  • Why this job: Make a real impact in retail while growing your leadership skills.
  • Qualifications: Experience in team leadership and a passion for customer service.

The predicted salary is between 26772 - 26772 £ per year.

To be a successful Sales Manager, you will lead and inspire your team to prioritise outstanding customer service and achieve performance targets. Every day will be varied, fast paced, challenging but ultimately rewarding. People are at the heart of what we do so your experience in leading, coaching and motivating a team will be crucial to your success. You can count on us to invest in your personal development from day one. Flexible working options are available.

About the Role:

  • Support the Store management team across all product areas, back of house and running the store when needed.
  • Manage a team to deliver amazing service and accurate stock processes in an environment which is commercial, operationally efficient, safe and where targets are met.
  • Create an atmosphere where supporting, motivating and inspiring your team to be at their best is at the core of everything you do.
  • Demonstrate a hands-on approach for all commercial and operational activities by working alongside the team.
  • Ensure communication is up-to-date and accurate at all times in order to meet business needs.

About You:

  • You are passionate about our customers, our people and our products. This passion and energetic approach to work inspires and motivate others, creating a great working atmosphere and team spirit.
  • You have exceptional commercial understanding, with the know how to create a fantastic shopping experience for our customers.
  • A team player who works at their best in a results driven, fast paced and challenging environment. You have the ability to adapt to change quickly, bringing the rest of the team on board with the new objectives.
  • A great communicator and can work naturally with people at all levels. You stay calm and approachable even under pressure - always realistic with your expectations of others.
  • Able to demonstrate the ability to problem solve, make sound business decisions, confidently challenge processes and generate innovative ideas to take the business forward.
  • Confident when dealing with people issues.
  • An effective multi-tasker who can plan, organise and prioritise your workload.

In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.

What’s Next:

Press the apply button now to start your application. Once you have applied for the job, we will initially consider your skills and experience based on your application. If you match our criteria we will be in touch to arrange a Telephone or Video Interview to find out more about your job history and more about you as a person. The next stage would be an in-store assessment.

In order to apply for this position you must not have had an unsuccessful application for a similar role in 6 months.

Benefits:

  • Fantastic rewards for doing a great job and achieving great results.
  • 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT).
  • 10% off most partner brands & up to 15% off Branded Beauty.
  • Sharesave Scheme.
  • 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract).
  • Early VIP access to sale stock.
  • Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform.
  • Access to fantastic discounts at our Staff Shops.
  • Access a digital GP and other free health and wellbeing services.
  • Life assurance.
  • You can register for a discounted health plan for you and your family.
  • Financial Wellbeing - Save, track and enhance your financial wellbeing.
  • Apprenticeship - Earn, learn and gain a qualification (England stores only).
  • Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store.
  • Support Networks - Access to Network Groups to empower and celebrate each other.
  • Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more.

Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email careers@next.co.uk (please include 'Workplace Adjustments' in the subject line), or call us on 0116 479 2223 / 0044 116 479 2223 (line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm. Excludes bank holidays).

Team Overview:

Retail is where customers meet NEXT. Step into any of our stores and you’ll find energy, variety and opportunity. No two days are the same. It’s fast-paced, full of growth and all about our brilliant collaborative team. From outlets to full-range stores, there’s space for you to make your mark.

About NEXT:

You know Next, but did you know we’re a FTSE-100 retail company employing over 44,000 people across the Next group? We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 450 stores, plus the Next Online and it’s now possible to buy on-line from over 80 countries around the world! So we’ve gone global!

Are you ready to take it on? Challenges. Opportunities. The future. Let’s take it on at NEXT.

Retail Sales Manager – Lead a High-Impact Team (Flexible) in Liverpool employer: Next Careers

At NEXT, we pride ourselves on being an exceptional employer, offering a dynamic and supportive work environment in Liverpool Speke. Our commitment to employee development is evident from day one, with flexible working options and a range of fantastic benefits including generous discounts, health and wellbeing services, and opportunities for career progression. Join us to be part of a vibrant team that values collaboration, innovation, and outstanding customer service.

Next Careers

Contact Details:

Next Careers Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Retail Sales Manager – Lead a High-Impact Team (Flexible) in Liverpool

Tip Number 1

Get to know the company culture before your interview. Check out their social media and website to see what they value. This will help you tailor your answers and show that you're a great fit for the team.

Tip Number 2

Practice your responses to common interview questions, but keep it natural. We want you to sound confident and genuine, not like a robot reciting a script. Think about how your past experiences relate to the role of Sales Manager.

Tip Number 3

Show off your leadership skills during the interview. Share specific examples of how you've motivated and inspired your team in the past. This is key for a Sales Manager role, so make sure to highlight your coaching abilities.

Tip Number 4

Don’t forget to ask questions! This shows your interest in the role and helps you figure out if the company is the right fit for you. Ask about team dynamics, training opportunities, or how success is measured in the store.

We think you need these skills to ace Retail Sales Manager – Lead a High-Impact Team (Flexible) in Liverpool

Team Leadership
Coaching
Motivating Others
Customer Service
Commercial Understanding
Problem Solving
Communication Skills

Some tips for your application 🫡

Be Yourself:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for retail and leadership.

Tailor Your Application:Make sure to customise your application to highlight your experience in leading teams and delivering outstanding customer service. Use examples that align with what we’re looking for in a Sales Manager.

Keep It Clear and Concise:We appreciate clarity! Make your application easy to read by keeping your sentences short and to the point. Highlight your key achievements and skills without rambling on.

Apply Through Our Website:Don’t forget to hit that apply button on our website! It’s the best way for us to receive your application and get the ball rolling on your journey with StudySmarter.

How to prepare for a job interview at Next Careers

Know Your Stuff

Before the interview, make sure you understand the role of a Retail Sales Manager inside out. Familiarise yourself with the company’s values, products, and customer service standards. This will help you demonstrate your passion for the brand and how you can lead your team to success.

Showcase Your Leadership Skills

Prepare examples from your past experiences where you've successfully led a team. Highlight how you motivated your team, tackled challenges, and achieved targets. This is crucial as the role requires inspiring others to deliver outstanding customer service.

Practice Problem-Solving Scenarios

Think about potential challenges you might face in the role and how you would address them. Be ready to discuss specific situations where you’ve had to make sound business decisions or innovate to improve processes. This shows you’re proactive and ready for the fast-paced environment.

Engage with Your Interviewers

During the interview, don’t just answer questions—engage in a conversation. Ask insightful questions about the team dynamics, store operations, and how success is measured. This not only shows your interest but also helps you gauge if the company culture aligns with your values.