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- Tasks: Lead a vibrant team to deliver exceptional customer experiences and maintain store standards.
- Company: Join the iconic Victoria's Secret team in a fun, fast-paced retail environment.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for personal growth.
- Why this job: Be part of a passionate team that creates unique shopping experiences every day.
- Qualifications: A love for retail and a desire to develop customer service skills.
- Other info: Dynamic role with opportunities for training and career advancement.
The predicted salary is between 1300 - 1800 £ per month.
SHIFTS YOU ARE APPLYING FOR: 23.25hrs p/w; Sun 09:15 - 17:45; Thu 09:00 - 17:30; Sat 11:15 - 19:45
About the role
As a Team Leader at Victorias Secret you’ll work alongside a friendly and supportive team who are all connected through their passion for delivering the very best customer experience. No two days are ever the same which is part of the fun however we can give you an idea of what’s in store for you:
- Customer Experience - through your passion for our products you’ll be delivering an exceptional customer experience to all our customers from helping them find the perfect product to helping them complete their purchase at the till.
- Brand Bra Experience - providing our brand bra fitting experience giving customers expert advice as to their size and what styles suit their needs best.
- Visual Merchandising - with the training provided you’ll be owning the merchandising and presentation of our products helping customers find the products they need and the things they didn’t even know they needed!
- Lead by example - you’ll lead by example energising the team and making sure the team has everything they need for their shift to make it run like clockwork. You’ll make sure the team maintain our high brand standards and that our customers receive a personalised experience every time they visit.
- Store targets - you’ll support the management team to achieve key KPIs across the store approaching everything we do with an eye on sales growth and profitability.
- Store Standards - maintaining store standards front and back including managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures.
- Store Operations - you’ll carry out opening and closing activities including key holder duties in line with company processes and procedures.
- Executing the new - you’ll support with new product launches, floor set moves and audits across the store ensuring you and all team members are trained ready to complete all tasks required.
About you
- Passion for retail - You have a passion for all things retail whether it be front or back of house ultimately creating a unique experience for every customer is your favourite thing to do.
- Love the customer - You have a keenness to learn and develop your customer service skills and product knowledge always wanting to take part in the amazing learning programmes we have to offer.
- Relationships that count - You are keen to be part of the business and want to develop valued relationships with your team and our customers.
- Collaborate with purpose - You engage with purpose collaborating with and developing your designated team to have a shared enthusiasm for the brand and the experience we create.
- Team Player - You are flexible, supportive and contribute to a positive working environment for all team members.
- Fast is fun - you find energy working in a busy environment and your enthusiasm for change is infectious your favourite thing to do is multitask, problem solve and collaborate with others to get things done.
Key Skills: Hyperion, Acquisition, Asset, ABAP, Basic, Activex
Employment Type: Full-Time
Experience: years
Vacancy: 1
Team Leader V S Leeds Briggate (N101859) employer: Next Careers
Contact Detail:
Next Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader V S Leeds Briggate (N101859)
✨Tip Number 1
Get to know the company culture! Before your interview, check out Victorias Secret's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering an exceptional experience, think of examples from your past where you've gone above and beyond for a customer. We want to hear those stories!
✨Tip Number 3
Be ready to showcase your leadership skills! As a Team Leader, you'll need to energise your team and keep things running smoothly. Think of times when you've led a group or helped others succeed – those are golden nuggets to share.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at Victorias Secret. Let’s get you that interview!
We think you need these skills to ace Team Leader V S Leeds Briggate (N101859)
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for retail shine through in your application. We want to see how much you love creating unique customer experiences, so share any relevant experiences that highlight this passion!
Tailor Your Application: Make sure to customise your application to reflect the specific role of Team Leader. Use keywords from the job description and demonstrate how your skills align with what we’re looking for at Victoria's Secret.
Be Personable: We value relationships, so don’t be afraid to let your personality come through in your writing. Share a bit about yourself and how you connect with others, whether it’s customers or team members.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you one step closer to joining our amazing team!
How to prepare for a job interview at Next Careers
✨Know the Brand Inside Out
Before your interview, dive deep into the Victoria's Secret brand. Familiarise yourself with their products, values, and customer experience philosophy. This will not only show your passion for retail but also help you answer questions about how you can contribute to delivering that exceptional customer experience.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your ability to energise and support your team. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or motivated others. Highlight how you can maintain high brand standards and ensure a smooth operation during busy shifts.
✨Prepare for Customer Scenarios
Expect questions about handling various customer situations. Think of scenarios where you've provided excellent customer service or resolved issues effectively. Be ready to discuss how you'd approach the brand bra fitting experience and how you would ensure every customer leaves satisfied.
✨Emphasise Your Passion for Retail
Let your enthusiasm for retail shine through! Talk about what excites you about working in a fast-paced environment and how you enjoy multitasking and problem-solving. Share your eagerness to learn and develop your skills, especially regarding the training programmes offered by the company.