At a Glance
- Tasks: Create amazing shopping experiences and provide exceptional customer service.
- Company: Join Joules, a vibrant brand with a passion for style and quality.
- Benefits: Enjoy discounts, life assurance, and a supportive work environment.
- Other info: Flexible working options and great career growth opportunities await you.
- Why this job: Be the face of Joules and help customers find their perfect style.
- Qualifications: A friendly attitude and a passion for retail are essential.
The predicted salary is between 8 - 12 £ per hour.
Job ID: N118837
Team: Retail
Location: York
Contract Type: Permanent
Job Schedule: Part time
Salary: £8.28 - £12.71 per hour
Posting Date: 05/06/2026
Apply Before: 26/06/2026
About the Role: The grass is greener…at Joules! We have an eye for detail. We care and we challenge. We are creative and commercial, passionate and practical. We are flexible and generous. We inspire hard work and lead with kindness. We have big ambitions and are never afraid to give it some welly. Step into a role as a Sales Assistant working in one of our retail stores, where you will create an amazing shopping experience. You will combine your expert understanding of the Joules products with a friendly, welcoming approach to provide exceptional customer service within the store. Flexible working options are available.
About You: As a Sales Assistant, you will be the face of Joules, focusing on understanding the store targets and deliverables and creating a shopping experience that delivers to our customers’ needs and is unique to the Joules brand. You will work as part of a team and play your part in ensuring the retail operational standards on the shop floor and back of house are maintained at all times. Whatever the task, you’ll be passionate about doing it better and realising your retail potential along the way.
We’ve packed each of our stores with character from the outside in, by choosing the most eccentric British buildings we can find, and from the inside out by stocking them with colourful characters who share our approach to style. Still not sure if the grass is greener? As a company that values its people as its biggest asset, we want to look after ours so that they feel at home. So we put together a package of financial rewards and wellbeing benefits to help you achieve your perfect balance of work and play.
Benefits:
- Recognition and rewards for doing a great job and achieving great results
- 25% off most Joules, NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
- 10% off most partner brands & up to 15% off Branded Beauty
- Access to fantastic discounts at our Staff Shops
- Life assurance
- You can register for a discounted health plan for you and your family
- A bold and vibrant place to work
These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email retail_joulesHR@next.co.uk (please include 'Workplace Adjustments' in the subject line), or call us on 0116 479 2223 / 0044 116 479 2223 (line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm. Excludes bank holidays).
About Joules: Our Working Way At Joules, we honour our British heritage while creating products and experiences that delight, inspire, and connect with our customers every day. We are committed to bringing freshness and innovation to our collections, delivering style, quality, and joy in every season. We strive to be the leading brand in preppy, heritage ‘time off’ clothing, offering standout outerwear and rainwear, layered autumn and winter essentials, fresh spring and summer styles, and a broad selection across womenswear, menswear, kidswear, and homeware. At Joules we lead on product, design, print, creative brand strategy and marketing whilst NEXT supports retail, HR, finance, distribution, customer service and returns - offering operational excellence.
Are you ready to take it on? Challenges. Opportunities. The future. Let’s take it on at NEXT.
Joules Sales Assistant - York Outlet (N118837) employer: Next Careers
At Joules, we pride ourselves on being an exceptional employer that values creativity, kindness, and a vibrant work culture. Our Sales Assistants in the York Outlet enjoy flexible working options, generous employee discounts, and a supportive environment that fosters personal growth and development. With a commitment to recognising hard work and providing a bold workplace, Joules is dedicated to ensuring that every team member feels valued and inspired to reach their full potential.
StudySmarter Expert Advice🤫
We think this is how you could land Joules Sales Assistant - York Outlet (N118837)
✨Tip Number 1
Get to know Joules inside out! Familiarise yourself with their products and brand values. When you walk into that interview, show them you’re not just another candidate; you’re a passionate fan of what they do.
✨Tip Number 2
Practice your customer service skills! Think about how you would create an amazing shopping experience for customers. Be ready to share examples of how you’ve gone above and beyond in previous roles.
✨Tip Number 3
Network like a pro! Connect with current or former Joules employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you. Plus, it shows you’re serious about joining the team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re keen on being part of the Joules family right from the start.
We think you need these skills to ace Joules Sales Assistant - York Outlet (N118837)
Some tips for your application 🫡
Show Your Passion for Joules:When writing your application, let your love for the Joules brand shine through! Share why you’re excited about the role and how you connect with our values. We want to see that you’re not just looking for any job, but that you genuinely want to be part of the Joules family.
Tailor Your CV:Make sure your CV is tailored specifically for the Sales Assistant role. Highlight any relevant experience in retail or customer service, and don’t forget to mention your ability to work as part of a team. We’re looking for someone who can help create that amazing shopping experience!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff without unnecessary fluff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our company culture right there. We can’t wait to hear from you!
How to prepare for a job interview at Next Careers
✨Know Your Joules
Before the interview, dive deep into Joules' products and brand values. Familiarise yourself with their latest collections and understand what makes them unique. This will not only impress your interviewers but also help you connect your personal style with the Joules ethos.
✨Showcase Your Customer Service Skills
As a Sales Assistant, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Think about how you can create a welcoming shopping experience that aligns with Joules' friendly approach.
✨Emphasise Teamwork
Joules values collaboration, so be ready to discuss how you work well in a team. Share specific instances where you contributed to a team goal or helped a colleague. Highlighting your ability to maintain operational standards while supporting your teammates will resonate well.
✨Be Yourself and Have Fun
Joules is all about character and creativity, so let your personality shine through during the interview. Don’t be afraid to show your enthusiasm for the brand and the role. A positive attitude and genuine passion can make a lasting impression!
