At a Glance
- Tasks: Support the Store Manager and create a unique shopping experience for customers.
- Company: Join Joules, a creative and passionate retail brand with big ambitions.
- Benefits: Flexible working options, financial rewards, and wellbeing benefits for a balanced life.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Be part of an inspirational team and make a real impact in retail.
- Qualifications: Previous retail supervisory experience with a strong focus on customer service.
The predicted salary is between 25000 - 30000 £ per year.
SHIFTS YOU ARE APPLYING FOR: 38.75hrs p/w; Sun 08:45 - 17:15; Mon 09:15 - 17:45; Tue 09:15 - 17:45; Wed 09:15 - 17:45; Fri 09:15 - 17:45
About the Role: The grass is greener… at Joules! We have an eye for detail. We care and we challenge. We are creative and commercial, passionate and practical. We are flexible and generous. We inspire hard work and lead with kindness. We have big ambitions and are never afraid to give it some welly. Step into a role as an Assistant Store Manager working in one of our retail stores, where you will support and step into the Store Manager’s shoes when needed, your passion for Joules people and products will shine through your store’s performance. Flexible working options are available.
About You: As an Assistant Store Manager you will be commercially driven and marketing savvy, with the ability to create a shopping experience that is unique to the Joules brand. Reporting to the Store Manager and working shoulder to shoulder with them, you will have the ability to understand individual needs to help develop your sales team. Coupled with this is your ability to support the Store Manager in setting up and managing exceptional retail operational standards and in store efficiencies to drive profitability. You will need to have previous experience of working to KPIs and targets with a strong customer service focus, either in a retail supervisory or assistant manager role. Our Assistant Store Managers are the glue that keeps our team approach together, making life easier and keeping service special along the way – and our customers love them for it.
Still not sure if the grass is greener? As a company that values its people as its biggest asset, we want to look after ours so that they feel at home. So we put together a package of financial rewards and wellbeing benefits to help you achieve your perfect balance of work and play. To find out more about our benefits see below. This is a truly great time to be part of an inspirational and passionate team here at Joules – so if you do not want to miss out on being part of something special - click ‘Apply Now’ below.
Joules Assistant Store Manager - Trentham (N122025) employer: Next Careers
At Victoria’s Secret, we pride ourselves on being an exceptional employer, offering a vibrant work culture where teamwork and passion for customer service thrive. Our Sales Associates enjoy flexible shifts, comprehensive training, and opportunities for personal growth in a supportive environment, all while being part of a globally recognised brand that values creativity and innovation. Located in Exeter, our store provides a unique chance to engage with customers in a dynamic setting, making every day rewarding and enjoyable.
StudySmarter Expert Advice🤫
We think this is how you could land Joules Assistant Store Manager - Trentham (N122025)
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Next Careers, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Next Careers!
We think you need these skills to ace Joules Assistant Store Manager - Trentham (N122025)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Next Careers, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Next Careers and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Next Careers that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Next Careers
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
