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- Tasks: Lead and inspire a team to maximise sales and drive operational efficiency.
- Company: Join a dynamic retail company focused on customer experience and team spirit.
- Benefits: Flexible working hours, personal development investment, and competitive benefits.
- Other info: Opportunity for career growth in a supportive and energetic atmosphere.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in team leadership and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
SHIFTS YOU ARE APPLYING FOR: 38.75hrs p/w; Sun 08:00 - 16:30; Mon 08:45 - 17:15; Tue 07:00 - 15:30; Wed 08:45 - 17:15; Fri 07:00 - 15:30
To be an effective Operations Manager, you will support the Store Manager and be responsible for overseeing all stock and operational processes for stockroom/warehouse, security and offices. You will lead and inspire your team to be their best in order to maximise sales, drive efficiencies and achieve performance targets. Every day will be varied, fast paced, challenging but ultimately rewarding. People are at the heart of what we do so your experience in leading, coaching and motivating a high performing team will be crucial to your success. You can count on us to invest in your personal development from day one. Flexible working options are available.
About the Role:
- Support the Store Manager in providing leadership and inspiring your team to be at their best, and stepping up to cover the store when needed.
- Create an atmosphere where delivering amazing service, achieving performance targets and accurate stock processes is at the core of everything you do, in an environment which is commercial, operationally efficient and safe.
- Support the Store Manager by being accountable for the store meeting all legal and compliance requirements in the areas you are responsible for.
- Be confident in leading disciplinary/grievance procedures where necessary.
- Have a clear understanding of managing manhour control expectations, to ensure all store processes are managed effectively and efficiently.
- Demonstrate a hands-on approach for all operational and commercial activities by working alongside the team.
- Show resilience during periods of change and embrace feedback to continue to drive results.
- Ensure security staff are utilised effectively and that all Company security procedures are adhered to at all times.
- Ensure training, development and recruitment needs are addressed to a high standard.
We’ll offer amazing benefits (see list further below).
About You:
- You are passionate about our customers, our people and our products. This passion and energetic approach to work inspires others, creating a great working atmosphere and team spirit.
- You have an exceptional commercial and operational understanding, with the know how to create a fantastic shopping experience for our instore and online customers.
- A team player who works at their best in a results driven, fast paced and challenging environment. You adapt to change quickly and can successfully bring the rest of the team on board with the new objectives.
- A great communicator and can work naturally with people at all levels. You stay calm and approachable even under pressure - always realistic with your expectations of others.
- Confidently problem solve, make sound business decisions, challenge processes and generate innovative ideas to take the business forward.
- Experienced in leading and coaching a high performing team and effectively dealing with people issues.
- An effective multi tasker who can plan, organise and prioritise your workload.
- Have a flexible approach to working hours and be willing to work reasonable additional hours, some public holidays and Sundays in line with the needs of the business.
In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.
What’s Next: Press the apply button now to start your application. Once you have applied for the job, we will initially consider your skills and experience based on your application. If you match our criteria we will be in touch to arrange a Telephone or Video Interview to find out more about your job history and more about you as a person. The next stage would be an in store assessment. In order to apply for this position you must not have had an unsuccessful application for a similar role in 6 months.
Operations Manager - Ipswich (N116151) employer: Next Careers
Contact Detail:
Next Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - Ipswich (N116151)
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and authentic, not like a robot. Use examples from your past experiences to demonstrate how you can lead and inspire a team.
✨Tip Number 3
Be ready to discuss how you handle challenges and changes in the workplace. The role is fast-paced, so showing that you can adapt and problem-solve will impress the interviewers. Share specific instances where you've successfully navigated tough situations.
✨Tip Number 4
Don’t forget to ask questions during your interview! This shows your interest and helps you gauge if the company is the right fit for you. Ask about team dynamics, training opportunities, or how they measure success in the role.
We think you need these skills to ace Operations Manager - Ipswich (N116151)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in leading teams, managing stock processes, and achieving performance targets. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for customer service and team leadership. Share specific examples of how you've inspired your team and driven results in previous roles.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention times when you’ve tackled challenges head-on. We love candidates who can think on their feet and come up with innovative solutions, so let us know how you’ve done this in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just hit that apply button!
How to prepare for a job interview at Next Careers
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Operations Manager role. Familiarise yourself with the key responsibilities like stock management, team leadership, and compliance requirements. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Since this role involves leading a team, be prepared to discuss your experience in coaching and motivating others. Think of specific examples where you've inspired your team to achieve targets or overcome challenges. This will demonstrate your capability to lead effectively in a fast-paced environment.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle difficult situations. Practice responses to questions like how you would manage a grievance or ensure compliance with security procedures. This will help you articulate your thought process during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewer. Inquire about the team dynamics, the company's approach to training and development, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.