At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer service and drive sales.
- Company: Join Bath & Body Works, a global leader in body care and fragrances.
- Benefits: Enjoy flexible working hours, personal development, and amazing employee perks.
- Other info: Fast-paced environment with opportunities for growth and innovation.
- Why this job: Be part of a vibrant team and create memorable shopping experiences.
- Qualifications: Passion for customer service and experience in team leadership required.
The predicted salary is between 10.8 - 13.2 £ per hour.
SHIFTS YOU ARE APPLYING FOR: 38.75hrs p/w; Mon 09:00 - 17:15; Tue 12:45 - 21:00; Thu 09:00 - 17:15; Fri 12:45 - 21:00; Sat 09:00 - 17:15
Bath & Body Works is a global leader in body care and home fragrances. We are looking for exceptional people to join the team and play a pivotal role in our continued growth journey. To be an effective Sales Manager in Bath & Body Works, you will lead and inspire your successful team to prioritise outstanding customer service, maximise fragrance and skincare sales and drive efficiencies. Every day will be varied, fast paced, challenging but ultimately rewarding. People are at the heart of what we do so your experience in providing leadership, coaching and motivating a high performing team will be crucial to your success. You can count on us to invest in your personal development from day one. Flexible working options are available.
About the Role:
- Support the Store management team across all product areas, back of house and running the store when needed.
- Build and manage a successful team to deliver amazing service and accurate stock processes in an environment which is commercial, operationally efficient, safe and where targets are met.
- Deliver the best possible Bath & Body Works experience in store, which will include the team passionately advising and selling products whilst being an ambassador for the brand and maintaining the Bath & Body Works space.
- Create an atmosphere where supporting, motivating and inspiring your team to be at their best is at the core of everything you do.
- Demonstrate a hands-on approach for all commercial and operational activities by adapting to change and working alongside the team.
- Ensure communication is up-to-date and accurate at all times in order to meet business needs.
We’ll offer amazing benefits.
About You:
- You are passionate about our customers, our people and our fragrance and skincare products. This passion and energetic approach to work inspires others, creating a great working atmosphere and team spirit.
- You have exceptional commercial understanding, with the know how to create a fantastic shopping experience for our customers.
- A team player who works at their best in a results driven, fast paced and challenging environment. You have the ability to adapt to change quickly, bringing the rest of the team on board with the new objectives.
- A great communicator and can work naturally with people at all levels. You stay calm and approachable even under pressure - always realistic with your expectations of others.
- Able to demonstrate the ability to problem solve, make sound business decisions, confidently challenge processes and generate innovative ideas to take the business forward.
- Confident when dealing with people issues.
- An effective multi-tasker who can plan, organise and prioritise your workload.
In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.
What’s Next: Our in store recruitment team will review the successfully completed online applications - those that match the job criteria closest will be contacted to arrange a Telephone or Video Interview so we can have a chat to find out more about you as a person. This may progress to an instore Assessment.
Bath and Body Works Sales Manager - Metro Centre Gateshead (N127118) employer: Next Careers
At NEXT, we pride ourselves on being an exceptional employer, offering a dynamic work environment at our DVP Warehouse in Rotherham. With a strong focus on employee development, we provide comprehensive training and ongoing support to ensure you thrive as an Operations Leader. Our culture promotes teamwork, safety, and performance excellence, making it a rewarding place to build your career while enjoying competitive pay and shift premiums.
StudySmarter Expert Advice🤫
We think this is how you could land Bath and Body Works Sales Manager - Metro Centre Gateshead (N127118)
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Next Careers, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Next Careers!
We think you need these skills to ace Bath and Body Works Sales Manager - Metro Centre Gateshead (N127118)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Next Careers, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Next Careers and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Next Careers that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Next Careers
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
