At a Glance
- Tasks: Deliver outstanding customer service and support store operations in a fast-paced environment.
- Company: Join the dynamic team at GAP in Westfield White City.
- Benefits: Enjoy discounts, flexible hours, and opportunities for personal development.
- Other info: Flexible shifts available, perfect for students looking to earn while they learn.
- Why this job: Be the face of the brand and create memorable experiences for customers.
- Qualifications: Strong communication skills and a passion for retail are essential.
The predicted salary is between 12.96 - 12.96 £ per hour.
Working as part of a fast‑paced store team, your top priority will be to offer outstanding service and excellent stock operations to our customers. In return for supporting all company policies and procedures and having a great attitude to work, we will invest in you and your development from day one. Flexible working options are available.
About the Role
As a Sales Associate at GAP you will play a key role in creating a memorable and engaging experience for every customer. You’ll be the face of the brand, connecting with shoppers, sharing product knowledge and supporting store operations across all areas. Your passion for retail and ability to deliver a first‑class service during each interaction will make you an essential part of our team. This role is ideal for someone who enjoys working with people, takes pride in delivering excellent service, and contributes to a collaborative, high‑performing culture.
Responsibilities
- Deliver outstanding customer service and support across sales, fitting rooms and tills
- Drive sales by recommending products and using suggestive sales techniques
- Maintain a clean and organised welcoming store environment
- Follow all store procedures for handling returns, exchanges, and customer concerns
- Support operational processes including restocking, back‑of‑house tasks, and store presentation
- Work towards individual and team goals to contribute to overall store success
Qualifications & Skills
- Strong communication and interpretation skills
- A customer‑first mindset and positive attitude
- Ability to learn quickly and adapt in a dynamic retail environment
- Passion for retail and delivering high standards in everything you do
- Flexibility to work evenings, weekends, holidays and varied shifts
Benefits
- Recognition and rewards for doing a great job and achieving great results
- 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
- 10% off most partner brands & up to 15% off Branded Beauty
- 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract)
- Early VIP access to sale stock
- Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
- Access to fantastic discounts at our Staff Shops
- Access a digital GP and other free health and wellbeing services
- Life assurance
- You can register for a discounted health plan for you and your family
- Financial Wellbeing - Save, track and enhance your financial wellbeing
- Apprenticeship - Earn, learn and gain a qualification (England stores only)
- Direct to Work - Discount online and in‑store, collect your items the next day for free from your place of work or local store
- Support Networks - Access Network Groups to empower and celebrate each other
- Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more
Conditions apply to all benefits. These benefits are discretionary and subject to change. In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.
GAP Short-Term Temporary Team Member- Westfield White City (N119238) employer: Next Careers
At GAP, we pride ourselves on being an excellent employer, offering a vibrant work culture that values teamwork and outstanding customer service. Located in the bustling Westfield White City, our part-time team members enjoy flexible working options, competitive pay, and a range of benefits including generous discounts and opportunities for personal development. Join us to be part of a dynamic retail environment where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land GAP Short-Term Temporary Team Member- Westfield White City (N119238)
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace GAP Short-Term Temporary Team Member- Westfield White City (N119238)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to Next Careers:Don’t forget to personalise your application for Next Careers! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at Next Careers
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that Next Careers offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at Next Careers and contribute positively during your temporary stint.
