At a Glance
- Tasks: Lead and inspire your team to deliver outstanding customer service and achieve performance targets.
- Company: Join NEXT, a leading UK fashion retailer with a vibrant team culture.
- Benefits: Enjoy discounts, health perks, and fantastic rewards for outstanding results.
- Why this job: Be part of a fast-paced environment where you can make a real impact.
- Qualifications: Passion for customer service and experience in leading teams is essential.
- Other info: Flexible working options and personal development from day one.
The predicted salary is between 25702 - 30000 ÂŁ per year.
Job ID: N
Team: Retail
Location: Coventry
Contract Type: Permanent
Job Schedule: Full time
Salary: From ÂŁ25,702
Posting Date: 28/01/2026
Apply Before: 18/02/2026
Shifts: 38.75 hrs p/w; Mon 09:00‑17:15; Tue 09:00‑17:15; Thu 12:45‑21:00; Fri 09:00‑17:15; Sat 11:45‑20:00
Overview
You will lead and inspire your team to prioritise outstanding customer service and achieve performance targets. Every day will be varied, fast‑paced, challenging but ultimately rewarding. People are at the heart of what we do, so your experience in leading, coaching and motivating a team will be crucial to your success. We will invest in your personal development from day one. Flexible working options are available.
Responsibilities
- Support the store management team across all product areas, back of house and run the store when needed.
- Manage a team to deliver amazing service and accurate stock processes in an environment that is commercial, operationally efficient, safe and where targets are met.
- Create an atmosphere where supporting, motivating and inspiring your team to be at their best is at the core of everything you do.
- Demonstrate a hands‑on approach for all commercial and operational activities by working alongside the team.
- Ensure communication is up‑to‑date and accurate at all times in order to meet business needs.
About You
- You are passionate about our customers, people and products, inspiring others and creating a great working atmosphere.
- You have exceptional commercial understanding and know how to create a fantastic shopping experience.
- You are a team player who thrives in a results‑driven, fast‑paced and challenging environment and can adapt quickly to change.
- You are a great communicator, approachable under pressure and realistic with expectations.
- You can problem‑solve, make sound business decisions, challenge processes and generate innovative ideas to move the business forward.
- You are confident when dealing with people issues.
- You are an effective multi‑tasker who can plan, organise and prioritise workload.
Right to Work
In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is generally not considered for sponsorship under the Skilled Worker route; candidates should consider their own right to work options without Next sponsorship.
What’s Next
Press the apply button to start your application. Once you have applied, we will review your skills and experience. If we match, we will contact you for a telephone or video interview to learn more about your background and suitability. The next stage will be an in‑store assessment. Please note that you must not have applied unsuccessfully for a similar role in the last six months.
Benefits
- Fantastic rewards for achieving outstanding results.
- 25% off most NEXT, MADE, Lipsy, Gap and Victoria's Secret products (when purchased through NEXT).
- 10% off most partner brands and up to 15% off Branded Beauty.
- Sharesave scheme.
- 60% off (optional) working wardrobe allowance (minimum 6‑week contract).
- Early VIP access to sale stock.
- Hot deals and exclusive offers from over 3,500 retailers via our online benefits platform.
- Discounts at Staff Shops.
- Digital GP and other free health and wellbeing services.
- Life assurance.
- Discounted health plan for you and your family.
- Financial wellbeing tools (save, track and enhance).
- Apprenticeship opportunities (England stores only).
- Direct to Work discounts, free same‑day collection.
- Support Networks for empowerment and celebration.
- Wellhub discounted flexible gym memberships (apps, PT sessions, etc.).
Conditions apply to all benefits. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. If you need support with your application due to a disability or long‑term condition, please contact us by email (include "Workplace Adjustments" in the subject line) or call 0116 479 2223 (line opening times: Monday‑Thursday 9 am‑5 pm; Friday 9 am‑4:45 pm; Saturday 9 am‑5 pm; Sunday 9 am‑4 pm).
Application Process
Submit your application online; we’ll review your experience and strengths. We’ll contact you for an initial phone or video conversation. If invited to interview, you may present work, portfolio and discuss experience; you’ll also ask questions. If it’s the right match, you’ll receive a job offer and next steps.
Team Overview
Retail is where customers meet NEXT. Step into any store and you’ll find energy, variety and opportunity. It’s fast‑paced, full of growth and all about our brilliant collaborative team. From outlets to full‑range stores, there’s space to make your mark.
About NEXT
NEXT is a FTSE‑100 retail company with over 35,000 employees across the UK and Ireland. We are the UK’s 2nd largest fashion retailer and market leader in kidswear. With over 500 stores and an expansive online presence, we are highly global, serving more than 70 countries.
Our Vision
Challenges. Opportunities. The future. Let’s take it on at NEXT.
Sales Manager - Coventry Arena (N111922) employer: Next Careers
Contact Detail:
Next Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager - Coventry Arena (N111922)
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they value. This will help you tailor your answers and show that you're a great fit for the team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience and how it relates to the Sales Manager role. Highlight your leadership skills and how you've motivated teams in the past.
✨Tip Number 3
Don’t forget to prepare questions for your interviewers. This shows you're genuinely interested in the role and helps you figure out if the company is right for you too!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Sales Manager - Coventry Arena (N111922)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service and team leadership shine through. We want to see how passionate you are about creating a fantastic shopping experience!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that matches the Sales Manager role. Focus on your achievements in leading teams and driving results, as this is what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your skills and experience.
Apply Through Our Website: Don’t forget to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Next Careers
✨Know Your Stuff
Before the interview, make sure you understand the role of a Sales Manager and what it entails. Familiarise yourself with NEXT's values, products, and customer service approach. This will help you demonstrate your passion for the brand and how you can contribute to their success.
✨Showcase Your Leadership Skills
As a Sales Manager, you'll be leading a team, so be ready to share examples of how you've inspired and motivated others in the past. Think about specific situations where you’ve successfully coached a team or resolved conflicts, as this will highlight your ability to create a positive working atmosphere.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and commercial understanding. Prepare for scenarios like handling a difficult customer or meeting sales targets under pressure. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. This shows your interest in the role and the company. You might ask about the team dynamics, training opportunities, or how success is measured in the role. It’s a great way to engage and leave a lasting impression.