At a Glance
- Tasks: Engage customers with your passion for fragrance and skincare while providing exceptional service.
- Company: Join Bath & Body Works, a global leader in body care and home fragrances.
- Benefits: Enjoy competitive pay, discounts, and flexible working options.
- Other info: Dynamic retail environment with opportunities for personal growth and development.
- Why this job: Be part of a vibrant team and make a difference in customers' lives every day.
- Qualifications: A love for fragrance, great communication skills, and a friendly attitude.
The predicted salary is between 8 - 12 £ per hour.
Location: Stratford
Contract Type: Perm
Job Schedule: Part time
Salary: £8.28 - £12.46 per hour
Posting Date: 26/03/2026
Apply Before: 09/04/2026
Bath & Body Works is a global leader in body care and home fragrances. We are looking for exceptional people to join the team and play a pivotal role in our continued growth journey. We need amazing Team Members, with a love for all things fragrance and skincare. Your top priority will be to offer warm, friendly and professional service and beautifully presented stock. In return for supporting all Company policies and procedures and having a great attitude to work, we will invest in you and your development from day one. Flexible working options are available.
About the Role:
- Be responsible for the Bath & Body Works experience, which will include passionately advising and selling products whilst being an ambassador for the brand and maintaining the Bath & Body Works space.
- Love all things fragrance, with a keen interest in keeping up to date with what’s new in the fragrance and skincare market.
- Offer warm, friendly and professional service at all times, helping our customers to find the perfect gifts and goodies, demonstrating your enthusiasm and knowledge of the brand.
- Demonstrate a good understanding of Bath & Body Works training and take control of your own development.
- Maintain health and safety policies of our team and our customers. All Team Members must work safely, according to our guidelines at all times.
We’ll offer amazing benefits (conditions apply, see list further below).
About You:
- Passionate about promoting fragrance and skincare and what it has to offer our customers.
- A great communicator who’s always looking for ways you can help.
- Friendly, calm and efficient – even on your busiest days.
- Excited about the challenge of a varied and fast-paced job.
- Flexible, supportive and always ready to go the extra mile.
In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.
What’s Next:
- Our in-store recruitment team will review the successfully completed online applications - those that match the job criteria closest will be contacted to arrange a Telephone or Video Interview so we can have a chat to find out more about you as a person. This may progress to an in-store Assessment.
Recognition and rewards for doing a great job and achieving great results:
- 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT).
- 10% off most partner brands & up to 15% off Branded Beauty.
- 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract).
- Early VIP access to sale stock.
- Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform.
- Access to fantastic discounts at our Staff Shops.
- Access a digital GP and other free health and wellbeing services.
- Life assurance.
- You can register for a discounted health plan for you and your family.
- Financial Wellbeing - Save, track and enhance your financial wellbeing.
- Apprenticeship - Earn, learn and gain a qualification (England stores only).
- Direct to Work - Discount online and in-store, collect your items the next day for free from your place of work or local store.
- Support Networks - Access to Network Groups to empower and celebrate each other.
- Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more.
Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email careers@next.co.uk (please include 'Workplace Adjustments' in the subject line), or call us on 0116 479 2223 / 0044 116 479 2223 (line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm. Excludes bank holidays).
Pre-screening:
- Let’s talk. If you’re successful at this stage we will get in touch for an initial conversation by video or phone to learn more about you and share what the team is looking for.
In-store Assessment:
- Show us what you can do. You’ll be invited to an in-store assessment or interview to experience the role first-hand and talk through your experience in more detail. For management roles, this may also include a competency-based interview.
Offer:
- If it’s the right match, our in-store recruiters will be in touch with a job offer and next steps. This is where your journey with NEXT begins.
Team Overview:
Retail is where customers meet NEXT. Step into any of our stores and you’ll find energy, variety and opportunity. No two days are the same. It’s fast-paced, full of growth and all about our brilliant collaborative team. From outlets to full-range stores, there’s space for you to make your mark. Explore similar opportunities across our business.
About NEXT:
You know Next, but did you know we’re a FTSE-100 retail company employing over 35,000 people across the UK and Ireland? We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 500 stores, plus the Next Online and it’s now possible to buy on-line from over 70 countries around the world! So we’ve gone global! Challenges. Opportunities. The future. Let’s take it on at NEXT.
Bath and Body Works Fragrance Associate - Stratford Westfield (N114081) in City of London employer: Next Careers
Bath & Body Works is an exceptional employer that prioritises employee development and offers a vibrant work culture in the heart of Stratford. With flexible working options, generous discounts on products, and a commitment to recognising and rewarding hard work, team members can thrive in a supportive environment while pursuing their passion for fragrance and skincare. Join us to be part of a dynamic team where every day brings new opportunities for growth and success.
StudySmarter Expert Advice🤫
We think this is how you could land Bath and Body Works Fragrance Associate - Stratford Westfield (N114081) in City of London
✨Tip Number 1
Get to know the Bath & Body Works brand inside out! Familiarise yourself with their products and latest trends in fragrance and skincare. This will not only help you stand out during interviews but also show your genuine passion for the role.
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with customers, being friendly and approachable is key. Try role-playing with a friend or family member to get comfortable with discussing products and providing recommendations.
✨Tip Number 3
Don’t just wait for the call – follow up! After applying through our website, send a quick email to express your enthusiasm for the position. It shows initiative and keeps you on the radar of the hiring team.
✨Tip Number 4
Be ready for the in-store assessment! Prepare by thinking about how you would handle different customer scenarios. Show off your ability to provide excellent service and demonstrate your knowledge of the products.
We think you need these skills to ace Bath and Body Works Fragrance Associate - Stratford Westfield (N114081) in City of London
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for fragrance and skincare shine through! We want to see your enthusiasm for the products and how you can connect with our customers.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. Mention any previous retail or customer service roles that showcase your ability to provide warm and friendly service, just like we do at Bath & Body Works.
Be Professional Yet Friendly:While we love a casual vibe, remember to keep it professional in your written application. Use clear language and check for any typos or errors – we want to see your attention to detail!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the recruitment process smoothly. We can't wait to hear from you!
How to prepare for a job interview at Next Careers
✨Know Your Fragrance
Before the interview, brush up on your knowledge of Bath & Body Works products. Familiarise yourself with their latest fragrances and skincare lines. This will not only show your passion for the brand but also help you answer questions confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you can relate these experiences to the role of a Fragrance Associate, emphasising your ability to connect with customers and meet their needs.
✨Demonstrate Your Enthusiasm
During the interview, let your love for fragrance and skincare shine through. Share why you’re excited about the opportunity to work at Bath & Body Works and how you can contribute to creating a warm and friendly shopping experience for customers.
✨Ask Thoughtful Questions
Prepare a few questions to ask the interviewer about the team culture or training opportunities. This shows that you’re genuinely interested in the role and eager to learn more about how you can grow within the company.