At a Glance
- Tasks: Lead a retail team, ensuring excellent customer service and driving sales.
- Company: Join Joules, a vibrant brand with a creative and caring culture.
- Benefits: Enjoy discounts on top brands, life assurance, and a flexible work schedule.
- Other info: Great opportunities for career growth in a supportive team.
- Why this job: Make a real impact in a fun environment while developing your career.
- Qualifications: Previous retail experience and a passion for customer service.
The predicted salary is between 22000 - 26000 £ per year.
The grass is greener… at Joules! We have an eye for detail. We care and we challenge. We are creative and commercial, passionate and practical. We are flexible and generous. We inspire hard work and lead with kindness. We have big ambitions and are never afraid to give it some welly.
Step into a role as a Supervisor working in one of our retail stores where you will lead the sales team by example, using an excellent understanding of product with a friendly, welcoming approach to provide excellent customer service and ensure your team does the same. Flexible working options are available.
As a Supervisor you will think commercially and have the ability to work with the Store Manager to create a shopping experience that is unique to the Joules brand. Working with the management team, you will support the development of the sales team and ensure customer needs and wants are met. You will also assist in setting up and delivering exceptional retail operational standards and in store efficiencies to drive profitability.
You will need to have previous experience as a retail Supervisor or a Senior Sales Assistant ready to progress your career. You will be a product expert who brings everything together for the benefit of our customers whilst gaining valuable, career-building experience.
Benefits:
- Recognition and rewards for doing a great job and achieving great results
- 25% off most Joules, NEXT, MADE, Lipsy, Gap and Victoria's Secret products (when purchased through NEXT)
- 10% off most partner brands & up to 15% off Branded Beauty
- Access to fantastic discounts at our Staff Shops
- Life assurance
- Discounted health plan for you and your family
- A bold and vibrant place to work
Conditions apply to all benefits. These benefits are discretionary and subject to change.
Retail Team Lead — Flexible Hours & Service Excellence in Cirencester employer: Next Careers
At Joules, we pride ourselves on being an exceptional employer that values creativity, kindness, and flexibility. Our vibrant work culture fosters personal growth and development, offering employees the chance to lead with confidence while enjoying generous discounts and benefits. Join us in creating a unique shopping experience that reflects our passion for service excellence and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Team Lead — Flexible Hours & Service Excellence in Cirencester
✨Tip Number 1
Get to know the Joules brand inside out! Familiarise yourself with their products and values. This way, when you walk into that interview, you can show off your passion and understanding of what makes Joules unique.
✨Tip Number 2
Practice your people skills! As a Retail Team Lead, you'll be leading by example. Think about scenarios where you've provided excellent customer service or resolved conflicts, and be ready to share those stories during your chat.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the company culture and what it takes to succeed at Joules. Plus, it shows you're genuinely interested!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Retail Team Lead — Flexible Hours & Service Excellence in Cirencester
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for retail and customer service shine through. We want to see how your passion aligns with Joules' values of creativity and kindness.
Tailor Your Experience:Make sure to highlight your previous experience as a Supervisor or Senior Sales Assistant. We’re looking for specific examples that demonstrate your ability to lead a team and create a unique shopping experience.
Be Personable:Remember, we value a friendly and welcoming approach. Use a conversational tone in your application to reflect the kind of atmosphere we foster at Joules. Show us you can connect with customers and your team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application status.
How to prepare for a job interview at Next Careers
✨Know the Joules Brand
Before your interview, dive deep into the Joules brand. Understand their values, product range, and what makes them unique in the retail space. This knowledge will help you connect your experience to their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a potential Retail Team Lead, it's crucial to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved customer service. Highlight how you can inspire and motivate others to achieve excellence.
✨Emphasise Customer Service Excellence
Joules values excellent customer service, so be ready to discuss how you've gone above and beyond for customers in previous roles. Share specific stories that illustrate your friendly approach and how you ensure customer needs are met, as this aligns perfectly with their expectations.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and company culture at Joules. This not only shows your interest but also helps you gauge if the company is the right fit for you. Plus, it gives you a chance to engage in a meaningful conversation.
