At a Glance
- Tasks: Deliver exceptional customer service and manage stock operations in a fast-paced retail environment.
- Company: Join a leading retail brand known for its supportive culture and development opportunities.
- Benefits: Enjoy discounts, flexible hours, and access to health and wellbeing services.
- Other info: Flexible working options available with excellent career growth potential.
- Why this job: Be part of a dynamic team and gain valuable experience while having fun.
- Qualifications: Great communication skills and a positive attitude are essential.
The predicted salary is between 8 - 12 £ per hour.
Working as part of a fast-paced store team, your top priority will be to offer outstanding service and excellent stock operations to our customers. In return for supporting all Company policies and procedures and having a great attitude to work, we will invest in you and your development from day one. Flexible working options are available.
About the Role:
- Offer fast and friendly service at all times, helping our customers to find the perfect products
- Share your passion and knowledge about our amazing products
- Work in all areas of the store, including sales floors, stockrooms and processing deliveries
- Take control of your own development
About You:
- A great communicator who’s always looking for ways you can help
- Friendly, calm and efficient – even on your busiest days
- Excited about the challenge of a varied and fast-paced job
- Flexible, supportive and always ready to go the extra mile
In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.
What’s Next:
As part of your application you will be required to complete an online assessment. This will involve a Working with Numbers Assessment and a Retail Scenarios Assessment. Our in-store recruitment team will then review the successfully completed applications and those that match the job criteria closest will be contacted to arrange an initial interview so we can have a chat to find out more about you. In order to apply for this position you must not have had an unsuccessful online assessment (as detailed above) in the last 6 months. Best of luck!
Recognition and rewards for doing a great job and achieving great results:
- 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
- 10% off most partner brands & up to 15% off Branded Beauty
- 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract)
- Early VIP access to sale stock
- Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
- Access to fantastic discounts at our Staff Shops
- Access a digital GP and other free health and wellbeing services
- Life assurance
- You can register for a discounted health plan for you and your family
- Financial Wellbeing - Save, track and enhance your financial wellbeing
- Apprenticeship - Earn, learn and gain a qualification (England stores only)
- Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
- Support Networks - Access to Network Groups to empower and celebrate each other
- Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more
Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long‑term condition, feel free to get in touch with us by email careers@next.co.uk (please include 'Workplace Adjustments' in the subject line), or call us on 0116 479 2223 / 0044 116 479 2223 (line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm. Excludes bank holidays).
What’s Next?
Apply and show us what you can do. Submit your application online and our in-store recruiters will take a first look at your experience and strengths. If you're successful at this stage we will get in touch for an initial conversation by video or phone to learn more about you and share what the team is looking for. You’ll be invited to an in‑store assessment or interview to experience the role first‑hand and talk through your experience in more detail. For management roles, this may also include a competency‑based interview. If it’s the right match, our in‑store recruiters will be in touch with a job offer and next steps. This is where your journey with NEXT begins.
Part-Time Retail Team Member: Customer Service & Stock in Cheltenham employer: Next Careers
At NEXT, we pride ourselves on being an excellent employer, offering a vibrant work culture in Cheltenham that values flexibility and personal development. Our part-time Retail Team Members enjoy competitive pay, generous discounts, and access to a range of health and wellbeing services, all while working in a supportive environment that encourages growth and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Retail Team Member: Customer Service & Stock in Cheltenham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on NEXT. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Try out some common interview questions related to customer service and stock operations. Think about how you can showcase your friendly and efficient nature in your answers.
✨Tip Number 3
Dress the part! Since this is a retail role, make sure you look smart and presentable for your interview. It shows that you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Part-Time Retail Team Member: Customer Service & Stock in Cheltenham
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for customer service and teamwork.
Tailor Your Application:Make sure to highlight your relevant experience and skills that match the job description. If you've got a knack for stock operations or customer service, shout about it!
Check Your Details:Before hitting that submit button, double-check your application for any typos or errors. A clean application shows attention to detail, which is super important in our fast-paced environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us get to know you better!
How to prepare for a job interview at Next Careers
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Part-Time Retail Team Member. Familiarise yourself with customer service principles and stock operations, as these will be central to your role. This knowledge will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
As a great communicator, you'll need to demonstrate your ability to engage with customers effectively. Prepare examples of how you've helped customers in the past or resolved issues. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Emphasise Your Flexibility
This role requires someone who can adapt to a fast-paced environment. Be ready to discuss times when you've successfully managed multiple tasks or adapted to changing situations. Highlighting your flexibility will show that you're the right fit for the dynamic nature of retail.
✨Prepare for Assessments
Since there are online assessments involved, brush up on your working with numbers and retail scenarios. Practising similar assessments can boost your confidence and ensure you're well-prepared. Remember, these assessments are a chance to showcase your skills before the interview even begins!
