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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and achieve store targets.
- Company: Join the iconic Victoria's Secret brand with a vibrant team culture.
- Benefits: Enjoy competitive pay, career development, and a fun retail environment.
- Why this job: Be part of a fast-paced team where your leadership makes a real difference.
- Qualifications: Retail management experience and a passion for customer service are essential.
- Other info: Flexible hours and opportunities for personal growth in a supportive atmosphere.
The predicted salary is between 30000 - 42000 £ per year.
SHIFTS YOU ARE APPLYING FOR: 38.75hrs p/w; Mon 08:30 - 17:00; Tue 10:30 - 19:00; Thu 08:30 - 17:00; Fri 13:45 - 22:15; Sat 10:00 - 18:30
About the role
As a Department Manager at Victorias Secret you’ll be a key part in the management team ensuring the success of your store and inspiring the team to achieve their targets and create the very best customer experience every day.
What’s in (your) store for you:
- Customer Experience: Through your passion for our products you’ll be delivering an exceptional customer experience to all our customers from helping them find the perfect product to helping them complete their purchase at the till.
- Lead by example: You’ll lead by example energizing the team and making sure the team has everything they need for their shift to make it run like clockwork. You’ll make sure the team maintain our high brand standards and that our customers receive a personalised experience every time they visit.
- Store targets: You’ll support the wider management team to achieve key KPIs across the store approaching everything we do with an eye on sales growth and profitability.
- Store Standards: Maintaining store standards front and back including managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures.
- An eye for visuals: Our brand visual standards are high, but with the support of our Visual Team you will be accomplished in their execution and you’ll ensure your team are too.
- Open eyes and ears: Your vision and passion for our products will help the business grow and change. Cultivate a platform for active listening with your team and sharing ideas with your wider store partners.
- Store Operations: You’ll carry out opening and closing activities including key holder duties in line with company processes and procedures.
- Executing the new: You’ll support with new product launches, set moves and audits across the store ensuring you and all team members are trained ready to complete all tasks required.
About you
- A wealth of experience: With your previous retail management experience in a fast-paced store(s) you can demonstrate a record of managing and exceeding sales targets and KPIs.
- Passion for retail: You have a passion for all things retail whether it be front or back of house ultimately creating a unique experience for every customer is your favourite thing to do.
- Love the customer: You have a keenness to learn and develop your customer service skills and product knowledge always wanting to take part in the amazing learning programmes we have to offer.
- Lead with purpose: You lead with purpose engaging and developing your team to have a shared enthusiasm for the brand and the experience we create.
- Relationships that count: You are keen to be part of the business and want to develop valued relationships with our customers, your team and wider business teams.
- Collaborate with purpose: You engage with purpose collaborating with and developing your designated team to have a shared enthusiasm for the brand and the experience we create.
- Team Player: You are flexible, supportive and contribute to a positive working environment for all team members.
- Fast is fun: You find energy working in a busy environment and your enthusiasm for change is infectious. Your favourite thing to do is multitask, problem solve and collaborate with others to get things done.
Required Experience: Manager Key Skills: Restaurant Experience, Sales Experience, Food Service, Succession Planning, Management Experience, Materials Handling, Pricing, Conveyor Installation, Food Production Experience, Leadership Experience, P&L Management, Retail Management.
Employment Type: Full-Time
Experience: years
Vacancy: 1
Department Manager Camberley (N111172) employer: Next Careers
Contact Detail:
Next Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Manager Camberley (N111172)
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time browsing Victorias Secret's social media and website. This will help you understand their values and how you can fit in, making it easier to connect with the interviewers.
✨Tip Number 2
Practice your STAR technique! When answering questions, use the Situation, Task, Action, Result method to structure your responses. This will help you showcase your experience and achievements clearly, especially when discussing your retail management background.
✨Tip Number 3
Show your passion for retail! During the interview, share specific examples of how you've created exceptional customer experiences in the past. This will demonstrate your enthusiasm for the role and align with Victorias Secret's focus on customer service.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the team dynamics or store goals. This shows you're genuinely interested in the role and helps you assess if it's the right fit for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Department Manager Camberley (N111172)
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let your love for retail shine through! Share specific examples of how you've created exceptional customer experiences in the past. We want to see that enthusiasm!
Highlight Your Leadership Skills: As a Department Manager, you'll be leading a team, so make sure to showcase your leadership experience. Talk about how you've motivated teams and achieved targets before. We’re all about collaboration and purpose!
Be Specific About Your Experience: Don’t just list your previous roles; dive into the details! Explain how your past experiences relate to the responsibilities of this role. We love seeing how you can bring your unique skills to our team.
Apply Through Our Website: Make it easy for us to find your application by applying directly through our website. It helps us keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at Next Careers
✨Know the Brand Inside Out
Before your interview, dive deep into Victorias Secret's brand values, products, and customer experience. Familiarise yourself with their latest collections and any recent news about the company. This will not only show your passion for retail but also demonstrate that you’re genuinely interested in contributing to their success.
✨Showcase Your Leadership Skills
As a Department Manager, you'll need to lead by example. Prepare specific examples from your past experiences where you've successfully managed a team, exceeded sales targets, or improved customer satisfaction. Highlight how you energised your team and maintained high standards, as this aligns perfectly with what they’re looking for.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle various situations in a fast-paced retail environment. Think of scenarios where you had to manage stock replenishment, deal with customer complaints, or implement new product launches. Practising these responses will help you feel more confident during the interview.
✨Engage and Ask Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, store goals, and how they measure success. This shows that you’re not just interested in the role but also in building relationships and collaborating effectively with your future team.
