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- Tasks: Provide top-notch customer service in English and Arabic across multiple channels.
- Company: Leading global retailer with a vibrant and supportive culture.
- Benefits: Competitive pay, hybrid work options, and growth opportunities.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Fluency in English and Arabic, plus customer service experience.
- Other info: Fast-paced environment with potential for career advancement.
The predicted salary is between 30000 - 42000 £ per year.
A leading global retailer in the United Kingdom is seeking an International Language Advisor. In this role, you will deliver exceptional service to customers through various channels, prioritizing their needs without sales targets.
Candidates should have experience in customer service, be fluent in English and Arabic, and thrive in fast-paced environments.
This position offers competitive pay and the possibility to work from home after a probationary period, making it a dynamic opportunity for growth within a vibrant company culture.
Bilingual Customer Service Advisor (English/Arabic) - Hybrid employer: Next Careers
Contact Detail:
Next Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bilingual Customer Service Advisor (English/Arabic) - Hybrid
✨Tip Number 1
Make sure to brush up on your customer service skills before the interview. Think about specific examples where you've gone above and beyond for a customer, especially in fast-paced environments. We want to hear those stories!
✨Tip Number 2
Practice your bilingual skills! Since this role requires fluency in both English and Arabic, try conducting mock interviews in both languages. This will help you feel more confident and showcase your language abilities.
✨Tip Number 3
Research the company culture and values. Knowing what makes this retailer tick can give you an edge during the interview. We love candidates who align with our vibrant culture and can demonstrate that understanding.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining our team as a Bilingual Customer Service Advisor.
We think you need these skills to ace Bilingual Customer Service Advisor (English/Arabic) - Hybrid
Some tips for your application 🫡
Show Off Your Language Skills: Since this role is all about being bilingual, make sure to highlight your fluency in both English and Arabic. Use examples from your past experiences where you’ve successfully communicated with customers in both languages.
Tailor Your CV: Don’t just send out the same CV for every job. Take a moment to tweak it for this specific role. Emphasise your customer service experience and any relevant skills that match what we’re looking for in a Bilingual Customer Service Advisor.
Be Personable in Your Cover Letter: Your cover letter is your chance to show us who you are beyond your CV. Share a bit about why you love customer service and how you can bring a personal touch to our team. We want to see your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our vibrant company culture!
How to prepare for a job interview at Next Careers
✨Brush Up on Your Language Skills
Since this role requires fluency in both English and Arabic, make sure to practice speaking and writing in both languages. Prepare to demonstrate your language skills during the interview by discussing your previous customer service experiences in both languages.
✨Know the Company Inside Out
Research the retailer's values, mission, and recent news. Understanding their culture will help you align your answers with what they’re looking for. This shows that you’re genuinely interested in the company and not just the job.
✨Prepare for Customer Scenarios
Think of common customer service scenarios you might face and how you would handle them. Be ready to share specific examples from your past experience that highlight your problem-solving skills and ability to prioritise customer needs.
✨Show Enthusiasm for the Role
Express your excitement about the opportunity to work in a hybrid environment and contribute to a vibrant company culture. Employers love candidates who are passionate about their roles, so let your enthusiasm shine through during the interview!
