Bath and Body Works Sales Manager - BBW White City (N117718)

Bath & Body Works is a global leader in body care and home fragrances. We are looking for exceptional people to join the team and play a pivotal role in our continued growth journey.

To be an effective Sales Manager in Bath & Body Works, you will lead and inspire your successful team to prioritise outstanding customer service, maximise fragrance and skincare sales and drive efficiencies. Every day will be varied, fast paced, challenging but ultimately rewarding. People are at the heart of what we do so your experience in providing leadership, coaching and motivating a high performing team will be crucial to your success. You can count on us to invest in your personal development from day one. Flexible working options are available.

About the Role:

• Support the Store management team across all product areas, back of house and running the store when needed.
• Build and manage a successful team to deliver amazing service and accurate stock processes in an environment which is commercial, operationally efficient, safe and where targets are met.
• Deliver the best possible Bath & Body Works experience in store, which will include the team passionately advising and selling products whilst being an ambassador for the brand and maintaining the Bath & Body Works space.
• Create an atmosphere where supporting, motivating and inspiring your team to be at their best is at the core of everything you do.
• Demonstrate a hands-on approach for all commercial and operational activities by adapting to change and working alongside the team.
• Ensure communication is up-to-date and accurate at all times in order to meet business needs.

About You:

• You are passionate about our customers, our people and our fragrance and skincare products.
• This passion and energetic approach to work inspires others, creating a great working atmosphere and team spirit.
• You have exceptional commercial understanding, with the know how to create a fantastic shopping experience for our customers.
• A team player who works at their best in a results driven, fast paced and challenging environment. You have the ability to adapt to change quickly, bringing the rest of the team on board with the new objectives.
• A great communicator and can work naturally with people at all levels. You stay calm and approachable even under pressure - always realistic with your expectations of others.
• Able to demonstrate the ability to problem solve, make sound business decisions, confidently challenge processes and generate innovative ideas to take the business forward.
• Confident when dealing with people issues.
• An effective multi-tasker who can plan, organise and prioritise your workload.

In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.

What’s Next:

Our in-store recruitment team will review the successfully completed online applications - those that match the job criteria closest will be contacted to arrange a Telephone or Video Interview so we can have a chat to find out more about you as a person. This may progress to an in-store Assessment.

Benefits:

• 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT).
• 10% off most partner brands & up to 15% off Branded Beauty.
• Sharesave Scheme.
• 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract).
• Early VIP access to sale stock.
• Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform.
• Access to fantastic discounts at our Staff Shops.
• Access a digital GP and other free health and wellbeing services.
• Life assurance.
• You can register for a discounted health plan for you and your family.
• Financial Wellbeing - Save, track and enhance your financial wellbeing.
• Apprenticeship - Earn, learn and gain a qualification (England stores only).
• Direct to Work - Discount online and in-store, collect your items the next day for free from your place of work or local store.
• Support Networks - Access to Network Groups to empower and celebrate each other.
• Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more.

Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email careers@next.co.uk (please include 'Workplace Adjustments' in the subject line), or call us on 0116 479 2223 / 0044 116 479 2223 (line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm. Excludes bank holidays).

What's Next?

Show us what you can do. Submit your application online and our in-store recruiters will take a first look at your experience and strengths.

Pre-screening:

Let’s talk. If you're successful at this stage we will get in touch for an initial conversation by video or phone to learn more about you and share what the team is looking for.

In-store Assessment:

Show us what you can do. You’ll be invited to an in-store assessment or interview to experience the role first-hand and talk through your experience in more detail. For management roles, this may also include a competency-based interview.

Offer:

If it’s the right match, our in-store recruiters will be in touch with a job offer and next steps. This is where your journey with NEXT begins.

Team Overview:

Retail is where customers meet NEXT. Step into any of our stores and you’ll find energy, variety and opportunity. No two days are the same. It’s fast-paced, full of growth and all about our brilliant collaborative team. From outlets to full-range stores, there’s space for you to make your mark.

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You’ve probably heard of NEXT, but did you know about our portfolio? Every brand in our offering brings a distinct story, attitude and community. Spanning contemporary lifestyle brands, established high street names and timeless collections, together they showcase the vibrancy of today’s retail world.

About NEXT:

You know Next, but did you know we’re a FTSE-100 retail company employing over 44,000 people across the Next group. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 450 stores, plus the Next Online and it’s now possible to buy on-line from over 80 countries around the world! So we’ve gone global!

Are you ready to take it on? Challenges. Opportunities. The future. Let’s take it on at NEXT.