Our client, a leading charity, is looking for an enthusiastic IT Officer to join their established IT team.
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This is a fantastic opportunity for someone with solid experience in Microsoft 365 administration, SharePoint support, and IT governance who wants to work in a collaborative and forward-thinking environment.
You'll play a vital role in maintaining and improving the organisation's IT systems and ensuring compliance with data security policies and training staff, while enjoying hybrid working, a competitive salary, and a generous benefits package.
Key Responsibilities
- Provide day-to-day IT support across the organisation, ensuring smooth operation of systems and software.
- Manage and maintain Microsoft 365, SharePoint, and related cloud-based systems.
- Act as the main contact for external IT suppliers and service providers.
- Deliver IT training sessions and create clear user guides and documentation.
- Oversee IT asset management, including maintaining an accurate IT asset register.
- Support onboarding and offboarding processes, ensuring staff have the right access and tools.
- Contribute to IT policy development and ensure data security compliance across all systems.
- Participate in technology working groups to help shape IT strategy and delivery.
About You
- Proven experience in Microsoft 365 administration and SharePoint site management.
- Strong understanding of information security and data governance principles.
- Confident communicator with the ability to engage non-technical staff.
- Experienced in managing external IT suppliers and ensuring service delivery.
- Excellent organisational skills with a proactive and solution-focused approach.
- Able to train and support staff across departments in IT systems and best practice.
Desirable Experience
- Degree-level qualification or equivalent practical experience.
- Experience working in Charity, healthcare, education, or membership-based organisations. xgikmsk
- Working knowledge of asset management systems and O365 structures.
Benefits
- Hybrid working (London-based office)
- Excellent pension scheme
- Professional development and training opportunities
- Supportive, inclusive culture
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